We love Peeps, but we have a complaint
We enjoy Peep gatherings as much as anyone, which is why we host the
parties and the events. We have come to think of many of the Peeps not
as “real fake” friends but as real friends. However, we are working here
in Playa, and our hotel is our business. It’s how we make our living.
Unfortunately, in the enthusiasm for Peep Fest, some people seem to have
forgotten that. We have learned that during Fest a number of Peeps (not
just one or two) who were registered at the hotel allowed other Peeps
who couldn’t find lodging to simply stay in our rooms without telling
us. Other Peeps allowed non guests to stop by the hotel to change,
shower, leave their bags, etc.—again without our knowledge.
So what’s the harm? First of all, we rent our rooms. If an extra person stays in a room, we charge for it. This is because extra people means extra cost to us: more water; more electricity; more cleaning by the maids; more work for the receptionists; and more towels & bedding, which have to be washed, dried, and taken to the rooms—all of which we pay for. So, when someone stays here free of charge, or even uses a room to shower, we not only lose the rent, we’re paying for them to be our guest. We don’t charge much, only an additional $10.00 a night for a person joining someone in a room. Had any Peep asked us, we probably would have said go ahead and may have even waived the $10.00. But we should have been asked first. Otherwise, it feels a bit like we’ve been ripped off. Secondly, there is the issue of security. If keys are being handed around to people not registered in the hotel, it really negates all of our attempts to keep the hotel safe and secure for our guests. We lock up the hotel at 10:00 pm and have a 24-hour front desk person specifically so that we can make sure that the grounds are secure and accessible only to hotel guests. If someone is being snuck in to use the facilities, it defeats that purpose. Most importantly, we could have gotten into serious trouble. Our registration form/contract specifically tells our guests that they must register with the front desk any overnight visitors. This is not because we want to pry into your personal business or know who’s sleeping with whom. The law here requires us to keep pretty strict records of who is occupying a room. This is so that Mexico can make sure that they are getting their appropriate tax payments. This is occasionally enforced by unannounced spot checks of the hotel by government inspectors. Had such an inspection taken place, and it was found that there were three or four people in a room that was rented to one or two people, it would have been assumed that we were taking money under the table for the extra people, and we would have been in big trouble. We could have been fined or even closed down. Again, if we had simply been told about this in advance, it wouldn’t have been an issue—we would have simply registered those guests. Okay, so we vented a little bit. We’re not asking for anybody to pay anything or for anyone to make any confessions. We’re not angry at anyone. But we want Peeps to know for future trips to Playa that this is not proper behavior when staying at any hotel, including the Luna Blue. Next time you want a friend to stay in your room…ask first. |
Good post, T&C (although it's too bad you had the need to say it).
You two have gone out of your way to make the Luna Blue a fun,
easy-going, and beautiful hotel to call home while in Playa.
Hopefully all the Peepstockers booked for the Luna Blue (and other future forum peeps staying at your lovely hotel in the future) will take heed of your situation and understandable requests. Can't WAIT to see you two next week!! |
C'mon guys and gals. If you use a room, pay for it. I know Tony wishes
he hadn't had to bring this up.
Golden Rule |
There go my plans to use the LB as a crash pad after the next Burger
Bash!
Curses....foiled again!!!!!:joker: :joker: :joker: |
Tony should not even have to address this. People need to recognize that
Tony and Cheri's friendship should not be taken advantage of -- they are
running a business that is subject to regulations (Mexican
regulations!). Let's be thankful for their hospitality.
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Ok, so... $10.00 X 27....that will be $270, right?
Just kidding. |
Yes let us all respect the fact that this is Tony & Cheri's
livleyhood and none of us should ever forget that.
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I also think that it's also a good idea to help clean up the patio and
not leave it all for the hosts to do. It's fairly easy to throw your
beer cans and bottles in the trash cans and only takes a few minutes.
Tony and Cheri are like Mom and Pop and you certainly wouldn't leave a
mess for your folks! That goes for "peep meets" too.
Thanks for posting T&C...sometimes we just need to be reminded that just because we are on vacation doesn't mean that we need to throw all responsibility out the window. |
Well said, all. (mostly :rolleyes: ) I'm sure the folks Tony is
referencing meant no harm, the activites described sound like the "big
happy family" mentality that seems to surround these gatherings of
peeps. Tony and Cheri bring up very valid points that may not have
occurred to most of their guests - by all accounts, T&C are most
cool and generous folks to know and absolutely should not be taken
advantage of.
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Yep!!
(I think I've been hanging out with Bloo too much.) |
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I'm not sure I agree with this. It takes about half a thought to know if you bring more people into a hotel room it will cost more to maintain that room. I contacted Steve weeks in advance when we found out we were expanding from a party of 2 to a party of 3. Seemed the responsible thing to do. Probably most didn't realize the the Mexican legal side of the issue but IMO, if someone really didn't understand the purely ethical reason you don't take advantage of your hosts, you've missed a pretty important life lesson somewhere along the way. |
Wow....
well said! I'm sure that the "party atmosphere" and the amount of
alcohol consumed definitely plays a good part in many people forgetting
their manners. In my opinion, that's no excuse for putting such good
people in such a dangerous and vulnerable position, after all, what's
$10 a night for someone that paid a much larger amount to get to PDC to
party...just wrong! As my mother used to say "child, where are your
manners!" I look forward to stopping by Luna Blue in a few weeks (even
though they didn't have a room for us this trip) to see what a great job
they've done with the bar and courtyard area!
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T&C-
So sorry for you to even have to bring this up. You 2 have been so welcoming and accomodating on so many levels that it makes me a bit sad to read this. Hopefully it'll never be an issue again(at least from all the Peeps that frequent your beautiful home away from home!):p: |
:(:mad::mad::( Tony and Cheri should not have been put in this position.
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| Ginger | 02-25-2007 02:54 PM |
| Nan | 02-25-2007 03:01 PM |
Oh my...not good. :(
I feel bad too that you had to be put in a situation like this. You certainly don't deserve this kind of disrespect.:( You guys are too good. |
T & C - Sorry you had to post this - to me it is just common
sense. :D
You guys are just too good to all of us! |
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i think Cheri wrote it :rolleyes: and i used a bathroom thursday night but i left 3 pesos for the T.P. |
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I can somewhat agree with posting about the legality side of the
issue, but the lost income & expense side of the issue IMHO,
should not have been addressed.
This is not an ongoing problem, & the exposure & residual business from these events will easily offset any extra expense from a couple of extra people showering in the hotel. |
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sorry you guys had to make such a post. I have not met you but have a ton of respect for you. Kudos to you guys and what you have done to Luna Blue. |
I agree with Karen. Everyone has to remember that although T&C are
now our friends, they are still running a business and we are renting
from them. We still have to respect them as business owners, this is
their livelihood. It's like when my kids get too comfortable with
their uncle and it borders on disrespect...although he plays with them
and will tease them, they still have to remember that he is an adult,
not a child like them and keep up that respect they owe him.
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Excuse me, yes I do. I personaly own 17 units. I stand by my post! How many units do you own? |
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Wrong as all get out, but consistent. |
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I don't think it's a competition. :rolleyes: (psst..btw, my dad can beat up your dad) |
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:D :D :D |
You should see my unit...:p: :D :joker:
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| Ginger | 02-25-2007 04:59 PM |
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Originally Posted by Cosmo
You should see my unit...:p: :D :joker:
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She asked me a question, I answered. Do you have a problem with that? WTF!! Is everyone standing over on the sidelines until I post my opinion, then everyone wants to stick up for T & C. No need to. They are adultsl Jesus, I was NOT attacking them. Everyone please grow up!!! |
Tony , I only stopped by for a drink or two ... honest guv .
:uhh: |
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Why do you state that I am wrong? |
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My Dad has passed on. So much for your line of crap!! |
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If they want to protest and post about how they and their hotel were treated, that's their right to do so, no matter what you might think. And I don't give a damn how many units you own, and I won't sink to your level with a numbers battle. But... just curious.... do you personally manage those 17 units or do you have a contract for someone else to do it for you? I LIVE with my units/tenants, so I never get to escape the goings-on. How close are you to the crap that happens in your "units", vivamex?? |
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I don't believe T&C were speaking to you...they were speaking to many of their friends on this forum who they recently graciously hosted. IMO, I believe they rightfully set the tone for the future that will allow them to successfully carry on their "public" friendships AND their business....and I for one am glad they are smart enough to be able to balance both with grace and professionalism. |
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interesting how whenever you show up to post... ...you just piss people off. you may be right you may be wrong but it's undeniable that you just rub people the wrong way. ...interesting trait you got there, bub. quite amusing in a odd sort of way ;) |
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My Cat Can
Beat Up Your Cat No shite. It's there!!:joker: EDIT: the evidence
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Vivamex, you make a lot of assumptions that are simply incorrect. Playa.Info is not our primary source of income. In fact, the vast majority of our business comes from other sources, not this forum and not this website. We participate here because we enjoy the people, and as people living in Playa, we think we can add to the knowledge and interest in our adopted home. The parties we throw for the Peeps cost us a substantial amount. Time; more money than an imbecile like you can probably count; and frankly, bad marketing (we've already gotten slammed in other venues by guests who complained about the noise and behavior of the Peeps at our party). But we're willing to do the work, spend the money and take the heat. Why? Because we like the people on this board and we wanted to do something nice for them. We have not asked for thanks, payment or praise. However, we would like to be treated with respect and have our business treated like a business. This is not about someone taking a few showers. This is about people we trusted and treated well abusing our hospitality and our business. (Last sentence edited out by Cheri against Tony's wishes.) Tony and Cheri |
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:clap: :clap: :clap: Well said Jacko. And even though they did not ask any one to "settle up" - I hope the "do the right thing" motto will come into play here.;) |
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Yes, I own & manage. Not real difficult!! I didn't say T & C didn't have the right to post what they think. Can you quote where I said that? I stated that I didn't think they should have. Do you comprehend the difference? I don't give a f*ck how many units I own either, but didn't you ask the question? And yes, I am real close to the action. Sorry you have to live with your tenants. Must be one real big love commune!! |
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This is the issue in a nutshell. At minimum, the people in question should have offered more money to offset some of the expenses. I am sorry to see that Tony had to make a post like this. It was worded about as politely as it cound have been. |
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I'm pretty sure I grew up at some point. But, just out of curiosity, you don't publish your location and I wonder if you operate under the same laws and business imperatives? T & C are acquaintances of our's, though we have not stayed at Luna Blue yet, and our sense is that this issue must have been quite flagrant to result in this thread. It seems to be legitimate and fair comment and if you do business differently under different circumstances, good for you. No need to lecture other businesspeople on their operations though. |
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For example, In the statement that the "temporary loss of income/incurred expenses" issue should not have been raised. It should have been, rightly so. The fact that residual streams of revenue come from "peep" associations doesn't really wash in my book. Right is right, and wrong is wrong.... First and foremost, the legal issue is by far the biggest issue that thankfully they will not have to address, it seems. The fallout of such a breach would have carried long-lasting hardships from MANY, many angles. Lastly, it is THEIR property and any issues they wish to raise are their prerogative, not yours - whatever your opinion may be, unless they asked for it, which they did not...unless you presume that simply posting the issue, which I can tell you they did NOT do without much careful thought knowing T&C, is fodder for comments such as yours. Besides, do you NOT know that T&C last year, as well as this year, have picked up a lion's share of the costs incurred for Blender and Burger Blasts....? They didn't have to be home for such an event(s)....They would have booked as many rooms regardless. |
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So do you. |
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More wise words from Karen! I totally agree with you - and the others who agree with her and well... you know what I mean! :) |
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you know that's not the case;) .........I'd blame it all on the tequila, it creates an excessively casual atmosphere.......maybe some of this was intentional, but I suspect most was not..........bottom line though...if you use the facilities, you at least buy a beer |
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Oh shit, Cats!! You are cool with that on your "SUV"!! |
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Someone who gets it!!! Thank God! |
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You really think people are intentionally abusing you, & trying to take advantage? Wow, then they really weren't your good friends & why would you be willing to take the heat for them, which apparently you aren't willing to do. |
I've already had phone calls from Mexico about this and I've sent T
& C an email but I feel that I have to say something here. I can
only speak for myself and my situation. I'm very upset that this has
prompted such action from T&C because your right...it shouldn't
have had to happen. My roomate for the week was leaving so I offered
the extra bed to someone who needed a place to stay. I did tell the
front desk (T&C were not there at the time the 'transfer' took
place) but nothing was ever said that made me think to have him
register or that it was a problem. (After the explaination of
why people should be registered, I get it..but anyway) The
previous roomate had to come back for one night because of a flight
cancellation and it just never occured to any of us to let anyone
know. I can guarentee you however that anything that was done
was NEVER done with any intentional disrespect or the intent to
'take advantage' of the generosity of two of the most wonderful
people I know or to harm them in anyway. For those of you who are
jumping up and down waving fingers and making accusations of the
intentions of the guests, I understand your wanting to come to
T&C's defense but remember, we love them too and whatever needs
to be made right will be made right.
My sincere apologies to Tony and Cheri if my actions were disrespectful, rude or harmful to you or your wonderful staff in any way. And now since I can't seem to see through the tears to type..........:emb: .........that'll be the last I say about this here. |
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I think T and C are trying to be polite and not air the specifics...its called class. |
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This is true with most, I would assume!! No harm meant to T & C. But I am an imbucile, what would I know. I'm sure the intent was to do harm & to incurr untold cost to the luna blue! |
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Bitch |
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And she is proud of it !:) :) Give it a rest VMex !!! |
Sheesh.....I remember T&C saying this....please reread this
carefully....it seems very reasonable to state this to head off any
problems in the future.... and all y'all simmah dah nah
please...this is a family forum:joker:
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:clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: Remember---Magic number time Karen |
I think this group needs shirtless hugs...:D
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Kelly, We specifically did not name names here. And as stated, we didn't want any confessions. This is not about finger pointing. We do not want to use this board to discuss specifics of what happened with your room. However, we do accept your apology. You know we both have always had great affection for you, and that hasn't changed. And, this thread was not directed solely at you. A number of rooms were used in a similar fashion, and we didn't like it. For the record, in the future, adding a guest, replacing a guest & passing someone new the keys are all things that should be done officially. As we said in our original post, we're not angry, we just wanted people to understand that this isn't the way we run the hotel. Tony and Cheri |
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I knew there was something i liked about you...just couldn't place my finger on it till now;) |
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Can't wait to meet this BITCH at Peepstock!!!!! |
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:joker: lol David :joker: good one. |
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As smart as you are, you had to know it would come to this. |
This is our final post on this thread. We started this thread
because we were hurt and felt things were done which shouldn't have
been. Rather than slamming anyone, we wanted to let people know they
shouldn't act that way. Now we have to defend ourselves from the
idea that we are penny pinching over somebody drinking too much
tequila and using the bathroom. We don't see it that way. We are
talking about people who stayed in the hotel without paying. It's
that simple. We are sorry that we ever started this thread.
(admin edit: Me too!)
admin edit: highly inappropriate content removed. Behave yourselves. |
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Yeah! |
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I could just have easily made the same assumptions about someone
staying in a room with me. I figure if my room costs the same with
1, 2, 3 or 4 people then I wouldn't have thought twice about someone
staying over. It's an easy mistake to make! Heck...here in the
states you don't have to register every guest in the room...I would
never have known to do this in Mexico.:emb:
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Yikes! Ok...now I'm scared to come to Peepstock! :emb: :joker: |
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You had every right to start this thread and please do not feel bad about it. You handled this is a very professional way. |
Holy! The drama! This just makes me want to come to the next Burger
and Blender bash even more!!!
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Class Act!! That says it all. Your skin needs to thick'n some. My original post was not an attack. |
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:joker: :clap: YEE-HA!! |
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OK, I hope everyone got their vent off. Sorry to have to see this
post, I think it would have been more appropriate to handle this
individually with the guests in question. Thread closed.
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