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We stayed at the Yucatan two years ago. Service at front desk was ok but the service at the pools, restaraunts, etc. couldnt be better. The pool area was very lively during the day with plenty of entertainment. Great shows at night. Food was great with lots to chose from. The drinks were great, too. Back then they had the best beach. We are going back in April with a group but some are concerned with the beach erosion. We are looking into the Grand Sunset and maybe an Iberostar which are north. However, if things change in the next few weeks we may be back at the Yucatan!
If the erosion is not a factor, I would stay here before I would stay anywhere else!
Have a great time.
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