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Hubby and stayed at the EDR June of 2006. We did not upgrade to a casita and we were treated like a king and a queen. I ate truckloads at dinner, including desert, then went back to the room and ordered room service dessert every night. Two desserts a night- so decadent!! The servers knew us by name, and to this day I can still remember some of their names. We never needed a drink, our room was spotless- and I can go on and on. Sure we walked through the casita section, so we knew it was there, but not once did we wish we were in one of those rooms.
Honestly, I believe we were given out-of-this-world service, not because we were in a particular room, but rather because we treated the staff kindly and gave them the tips (gratuity) that they deserved. We were friendly and fun. I think that matters the most. It sounds like your group will be the same, so I am 100% sure you'll be treated just as wonderfully.
Please go there with a happy heart and you will be rewarded with kindness and great service in return- I promise!!
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