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I just got back yesterday. Had a great time. We were booked and paid for Junior Deluxe Suites. I think they had us booked in to Junior Suite by mistake. Our flight was delayed 3 hours and we waited an hour in the bus at Cancun airport so we didn't get to the resort until 4 a.m. We were exhausted as had been up for 22 hours. At check in I asked the Front Desk Clerk if we could have a room facing the pool. He showed me on the map a room he had assigned for us which was facing the construction and jungle side up at the front near the lobby. I gave him a sad look and he said he would see what he could do. He reassigned us to a Junior Deluxe room right near the beach across from the Platinum area. We actually ended up with a somewhat distant ocean view on the poolside. No mosquitoes! Our room was 6114 so if you ask for poolside, 6000 block you will get what you want. I gave the Front Desk Clerk a $10.00 tip for that. Hope it was enough!
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