Quote:
Originally Posted by Linnysue
Shammy, here is an example of what I am talking about. Right now if I bring up the Grand Princess Riviera on funjet for the dates I am booked for, it is $2521 and they are now including the deluxe junior suite for that price. I am paying $159 more for this same package. I want them to refund the difference since now they are offering the same package without having to pay for the room upgrade. I do not want them to change the flights. They will not refund the difference. When I went to book them originally, the price was changing every few seconds, and I could not get the lower price on their website to remain stable. This is when I called them directly to make the reservation, and they would not honor the lower price.
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No, you can't get a price adjustment if you don't have their insurance, and you can't get a price adjustment if you have scheduled air even WITH insurance - it's only available on chartered air (I don't know which you have). But you should be able to switch hotels even without insurance, and just pay the difference between the land price of the old reservation and the land price of the new one. That's how it's always worked when I have done it for clients - and i have switched people out of the GP to other resorts recently.