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We had lunch at Mamitas the other day, and the bill clearly stated that the tip is not included. However, the waiter gave us a blurry copy of hte receipt and proceeded to write on top of the total as he mumbled something in Spanish to my friend, acting as though he was explaining the amounts to her. What he actually did was write on top of the total, and then write in another amount which included a 15% tip, presenting that as the total upon which we were to tip. I called the waiter over and asked him why that amount was written in when the bill clearly states that the total does not include a tip. He said something about the restaurant being busy, then claimed that it was because we were there on the weekend. He then gave us the actual bill.....in any case, if it weren't for my friend's good eye in spotting that the total wasn't accurate, we would easily have just added 10-15% on top of that amount, which I'm sure is what the waiter was hoping for. It pays to keep an eye out for this sort of thing!
I've also had incorrect change given to me at stores like Walmart--these could be mistakes, but I have the feeling that certain employees just think that tourists aren't paying attention and will be easier to rip off.
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