Quote:
Originally Posted by kristens4
I am arriving to Cancun airport at 1130 and expect to get to the Mayan Palace around 2 or so. Does anyone know if they will let me check in early or at least keep my luggage while we hit the pool? Once at the pool can we order food and drinks even though they won't take cash? Do you think our luggage would be safe?
Thanks again,
Kristen
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Hi Kristen - My experience was with the Grand Mayan, but I assume it would be the same for the Mayan Palace. We arrived about 1pm. They checked us in and gave us our room number, but our room wasn't ready. Check-in isn't until 5pm and they told us our room wouldn't be available until at least 4pm. They stored our luggage and gave us a claim check. They also gave us our towel cards and, because our room wouldn't be ready until late, they gave us a 25% off coupon for Havana Moon restaurant. At that point were were completely checked in and could charge to our room - no cash needed. So we went to Havana Moon to eat lunch which was excellent! Next we changed into our suits, got our towels, hit the pool, and ordered drinks! Later we returned to the lobby to get our room keys and have our luggage delivered to our room.