Originally Posted by Shammy

And tdev...I totally understand your "pet peeve" regarding agents not knowing of the current beach conditions. But it's not always the agents fault (I said not always, sometimes it definitely is!). I do have people booked in the Playacar area for March and April and May (and so on and so forth) but these people have been booked for months and months, well before beach conditions became a concern. Many would have to pay to switch their hotel choices and can't afford to do so, some can't find anything else suitable they like, and some simply can't because they are getting married at whatever resort they may be staying at. I do feel badly for these peeps and what they may encounter at the beach, but this is also something that is totally out of any agents control, just like the weather, or the fact that they didn't show up at the airport with the proper docs, etc. Now would I book someone there NOW and not tell them? Never. I would tell them and give them the option to pick somewhere else. But what I booked many moons ago for the most part, can't be undone and unless someone came to me asking to be switched regardless of cost, etc., they'll take their vacation and make the best of the situation because that's really all they can do at this point.