atm fraud at banamex

[ReadyTRock]

How did they get your PIN?

[FrankT]

Ready

Take a look at the link on my earlier post and you will see how it can be done.

Frank

[ReadyTRock]

Certainly a camera is a way that it can be done. It can also be done with a phony PIN pad. I'm wondering how it was done in this case.

Just to let you know you are not alone in this. We live in Playa and used the same machine on the night of March 28th. We use that machine all the time and that night it was strange. One machine was out of service (that part is fairly normal) but the other machine looked different. It had a spot to swipe the card and not stick it in as it usually does. My better half who heard about all the these machine add ons a few months ago when others were ripped off that we knew, started tugging on it and grabbing on the side to see if it would come off. He then noticed the security camera over head and thought better of it. It didn't come off so he though maybe it was a new machine. He tried it and off course it told us we couldn't get funds at that time.

Three days later we went online and found over $2,400 US worth of charges and they started aprox 24 hrs after we tried to use the card at that machine. They sure can make the copies fast!!! Our bank says the will refund us the money as they pattern is inconsistent with our normal useage, so we'll see if we get it back or not.

I do find it odd that someone was able to mess with this machine when there is security there during the day and a video camera(if it works) that is there all day long. A few months ago our friends were taken the same way from using the Banamex on 5th across from what was Mango/Crush etc...and that isn't just gossip, I saw the bank statement. Luckily she banked with Banamex and went in a threw a fit and they refunded it to her account.

I think I'll stick to the machines in Sams at least its under constant watch!

[TnJ]

gracias, PT.
do you need a Sam's membership 2 use theirs?

Tj

Yes you do as you have to go inside and they ask for your card at the door.

[Andiline]

Whenever I use an ATM I have my something above my hand when I type in the PIN so even if there is a camera nobody will be able to see which numbers I press. Did that even before I heard about all the manipulated ATMs around here.

[james]

I stopped off at Banamex this afternoon. They are certainly acknowledging that someone came in and added an improvised facia to one of the machines that had a card swipe. Apparently the unit was installed, allowed to harvest, then removed. I wasn't able to get any sort of extraofficial details because I didn't know anyone working at the moment.

Moral of the story, if you want to avoid having to detect a fake, use ATMs in the daytime during bank hours.

The bank said they were coming up with counter-measures to thwart this, but they didn't provide any specifics.

[squish]

I was victim to that machine, earlier in March. Somehow, and luckily for me, my bank in Canada was notified of a 'compromised card' and my accounts were all 'locked down' before any charges had been made.

When I returned to Canada the manager of my bank kindly informed me - and partially demonstrated some - of the ways in which this kind of fraud is executed: apparently it's happening a LOT here too!!

I was advised to use ATMs during business daytime hours, and not stand-alone machines (e.g., street corners here). It's happping most at 24 hour gas stations here.

Thankfully, some major Peep Angle Action kicked in and I was financially re-established! Gotta hand it to this board of friends!

[jeevers]

we recieved our new atm cards by fedex in 4 days wow
i am a notary so was able to notarize my girlfriends documents and after explaining to the bank that all notarized documents in mexico must be in spanish and since they faxed me paperwork in english thast it was a problem for me to get my documents notarized
i asked if they would allow me to notarize myself-they said ok
and we faxed back to our bank in the us the atm fraud paperwork
they will investigate and hopfully return our $ with in 10 days
the saga continues
1 minor glich the bank closed my girlfriends account so her new atm card is no good until they fedex a new pin # we are waiting

[STOGEY]

Well when I was an armed guard for an armored car company. We had this report of a group of theives down in Rhode Island, that had placed the normal night deposit box out of order, by placing an out of order sign on the night depoit box.

Then they put what looked like the real thing right next to the night deposit box, with a sign saying replacement night deposit box. Then at the end of the day the thieves came by and picked up the money in the phony night deposit. They did this for an entire weekend. I think they ended up getting a couple hundred grand and they were never caught.

I thought that that was kinda funny, but I don't think that those taken had thought that this was funny.

[JAH]

Found this on another forum today posted by some Londoners:

My girlfriend used her bank card to withdraw cash from a Banamex ATM in Playa del Carmen on Saturday, 9th April this week and her card has been cloned. There was nothing at all untoward about the machine, all appeared normal. In the three days following, over USD $2,000.00 has been taken from her account. We know that it was this ATM as it is the only time that the card has been used in Mexico.

Just a warning to all to be extra vigilant when using your cards, do not assume that you are safe just because you are withdrawing money from a machine. We are now in Tulum and have not yet heard of anybody else who has been caught out although I am sure that we will not be alone.

[angelhouston819]

Okay. Now I am really scared to use the Banamex. That is always where I get my pesos when I first get into town. I am staying at La Tortuga. Where is another bank that I can withdraw money from my ATM card? Thanks in advance.

A'ndrea

[Andiline]

Originally Posted by angelhouston819

Okay. Now I am really scared to use the Banamex. That is always where I get my pesos when I first get into town. I am staying at La Tortuga. Where is another bank that I can withdraw money from my ATM card? Thanks in advance.

A'ndrea

I got money twice at an ATM at 5th near to Constitution without any problems in early March. I think it's from HSBC.

Regards
Andrea (without ' )

[Bumper]

Originally Posted by angelhouston819

Okay. Now I am really scared to use the Banamex. That is always where I get my pesos when I first get into town. I am staying at La Tortuga. Where is another bank that I can withdraw money from my ATM card? Thanks in advance.

A'ndrea

There's a Scotiabank with an ATM in a new commercial building at 10th and Constitutyentes.