All Inclusive Resort Damage Updates - Hurricane Emily Only

**Shammy** · 07-19-2005

These are the conditions at some of the all inclusive resorts in the Mayan Riviera. I will update this thread as I get more information. Some of what I post comes directly from the hotel and some comes from travelers observations. I can't guarantee all of this info...but this is what I have been told. At this point, information is somewhat hard to come by. I should have better and more reliable info later this week (I hope!). If the resort you're concerned about isn't listed, then I don't have any info at this time. If anyone has any confirmed info to add, feel free to post it.
*Update July 26th*
Different tour operators are giving different reopening dates for some of the hotels. There's no way to tell who is right and who is wrong...because perhaps both are right. Some hotels may only be accepting guests from certain companies for a short time, also adding to the problem of "Is my hotel open or is it closed?". Best thing to do is CHECK WITH THE TRAVEL AGENT OR VACATION COMPANY YOU BOOKED YOUR TRIP WITH. They have the final say on whether your hotel is opened or closed.

As of July 18th

Riu Palace
8 ton buoy on the beach. Vegetation stripped. 1st floor rooms flooded. Glass above lobby bar broken.
Status: Open and accepting guests

Riu Yucatan
Lots of debris. Sand around building blocks. Large trees in pool. Beach 1/2 the size it was.
Status: Open and accepting guests

Riu Tequila
Pool is closed. Damage to gardens. 60% of the restaurants and bars are open. Gradually getting back to operations.
Status: Open and accepting guests
*Update July 27th*
One pool at the Tequila is still closed

Riu Playacar
Slightly less affected than the Riu Yucatan.
Status: Open and accepting guests

Secrets Excellence
Damage to some windows in the Excellence Club. Excellence Club area is closed for a few days. 3 of 7 restaurants have damage and are closed. Should accept guests by Tuesday.
*Update July 23rd*
Excellence Club reopened
*Update July 26th*
Fully operational

Secrets Capri
In a clean up mode, minimal damage. 100% functional.
*Update July 23rd*
No A/C in guest rooms but A/C IS in public areas.
*Update July 26th*
Fully operational!

Sunscape Puerto Aventuras
A few rooms are damaged. Two outdoor restaurants are damaged. Still assessing damages but resort is NOT open. Guests will be sent to Dreams in Cancun, Secrets Excellence or Secrets Capri.
*Update July 19th*
Closed 1-2 months
*Update July 21st*
Expected to open August 22nd. Bookings will try to be proteced at Sunscape Tulum and Dreams in Cancun
*Update August 20th*
Expected to reopen October 15

Sunscape Tulum
Broken windows in oceanfront rooms and outdoor restaurant. 1 restaurant lost it's roof. Beach erosion. Open by July 20.
*Update July 21st*
Open. No A/C One restaurant closed.
*Update July 23rd*
A/C has been restored (local power back on), One restaurant still closed, roof damage to theater.
*Update August 1st*
Fully operational

Iberostar Maya
Debris. Lobby damaged. Beach erosion.

Iberostar Paraiso Beach/Del Mar
2 restaurants are damaged. Lobby bar damaged. Beach erosion. Kids club and convention center closed.

Iberostar Tucan/Quetzal
Least amount of damage of all the IB*'s. Pool and beach has debris. Kids club and restaurant damaged.
*Update July 23rd*
Just spoke to the hotel directly. The main pool opened at 12 noon today and the beach is also open, with people swimming in the ocean.

Palladium
Closed. Should reopen in a week, perhaps a little more.
*update July 20th*
Hotel is open to current guests only but operating on limited facilities, and is NOT accepting new guests...and will not for an undetermined amount of time. The jungles and lobbies were destroyed. Lobby on Colonial side should reopen in two weeks. The theater palapa is destroyed, theater should be open in two weeks. Only one bar (disco) open right now, other bars will reopen in a few days. New beach bar is OK. Other beach bar lost it's ceiling. All beach palapas and main pool palapas are down. Main pool closed, will reopen when repairs have been made. Adult pool and spa pool have some palapas left. Adult pool and spa pool are empty and will reopen after repairs to the tile are made...and this will be before the main pool which will take longer to repair. Palm trees on beach severly damaged. Windows in kids club destroyed. Most restaurants are fine, and open.
*Update July 21st*
Estimated opening date is August 6th
*Update July 26th*
Apple says - operating, but with "limited inconviences" but they really are making a lot of progress getting this resort back in shape.

Omni Puerto Aventuras
Closed until August 8.
*Update July 27th*
Reopening September 1

Copacabana
The eye passed over this hotel. No roof in the lobby. Closed, not sure when it will reopen yet.
*UPDATE July 21st*
Open and accepting guests. No phones or A/C for 2 to 3 days
*Update July 23rd*
Still no A/C

Bahia Principe Tulum/Akumal
Closed for 15 days
*Update July 20th*
Expected to open August 2
*Update July 21st*
Expected to open August 7 but will advise again on July 22
*Update July 23rd*
Both the Tulum side and the Akumal side of the Bahia are open and accepting guests. However, you may be placed on either side of the resort depending on room availability, regardless of which side you are supposed to be booked on. The Riviera buffet (Akumal side) is expected to reopen on August 20 and the Arlequin ala carte restaurant (Akumal side) is expected to reopen on September 1.
Everything else at this hotel is operating normally, including all the pools and restaurants.

El Dorado Seaside Suites
Water damage. vegetation stripped. Open by July 21st, will be 75% operational.
*Update July 19th*
Will reopen on July 26th
*Update July 21st*
Will reopen on August 20th

Azul Resort and Spa
Open and accepting guests

El Dorado Royale
Open by July 21st, will be 100% operational.
*Update July 20th*
I've been told by someone who has a casita reservation for a July 23 arrival that Karisma called and told him there is damage to the casita area and they cancelled his reservation. Not sure if just a few are damaged, or more than just a few.
*Update July 23rd*
The casita section and all it's pools are closed until July 28th. They will then begin to open the casitas gradually. You may still have your reservation, but you may not get a casita.
*UPDATE JULY 25th*
From Karisma:
Casitas
We were able to have three out of five Casita sections operational earlier than expected (including the corresponding pools and swim up bars). All Casita arrivals since Saturday July 23, 2005 have been checked in a Casita suite.
Food and Beverage services
* 24 rooms service has been reinstalled.
* The Health bar-and pool are functional.
* The Kampai restaurant has been reopened.
The following services are currently limited or suspended :
2 Casita sections (including 2 swim up bars and pools).
*Update July 28th*
I just received an e mail from the EDR that said ALL the casita sections will be open within two days.

Reef Coco Beach
Lots of debris on the beach. Palapa roof damage. Most of roof and lots of sand in the pool. Buffet restaurant damaged.
*Update July 20th*
Reported to be accepting guests now.

Barcelo Maya
*Update July 20th*
Power (from 5 large generators), water and phone restored. Lots of downed trees. Beach cleaned. Beach side pool closed for cleaning, Caribe side pool open. Capt. Morgan's restaurant open. Rancho Grande closed, palapa roof destroyed. Theater open and shows going on. Evening disco being held in theater temporarily. Towel shack closed, using kids club now. Sections of snorkel pier missing. Manager's house on beach severly damaged or destroyed. Lobbies OK, gym OK, shops OK, business center closed..will reopen soon. 200 guests rooms damaged but are being cleaned and many will be ready to be occupied very soon.
*Update August 2nd*
BOTH pools open. Rancho Grande grill will be closed for approx. one month. Business center (internet access) is closed but they are in the process repairing the services there. Everything else is open and running smoothly.

Aventura Spa Palace
Closed until further notice. Guests moved to Moon Palace or Palace properties in Cancun.
*Update July 20th*
Closed until September 30th
*Update July 23rd*
Funjet lists this hotel as reopening on November 1st. Apple says October 1st. At this point...we'll just say that it's not open!
Check with your tour operator!

Xpu Ha Palace
Closed for 8-10 weeks. Guests moved to Moon Palace or Palace properties in Cancun.
*Update July 21st*
Closed until November 1st
*Update August 12*
Just spoke to the Palace Resorts folks and they are now saying that Xpu Ha will not be open until early to (more likely) mid December!

Akumal Beach Resort
Closed until mid September
*Update July 26th*
Expected to reopen September 1

Gala Playacar
Open on July 25th

Viva Maya and Viva Azteca
Will reopen on August 18th
*Update July 28th*
Reopening November 1

Allegro Playacar
Closed. No opening date given yet. Looks to be some very significant damage. Pictures were taken by "urbangal" (thank you!) and are in the Multimedia area under member photos.
*Update July 21st*
Closed until further notice
*Update July 23rd*
Not expected to open until October 1

Royal Hideaway
Said to be reopening by July 22nd but with "limited facilities". Damage to theater and landscaping.
*Update July 21st*
Expected to open July 31. Spices restaurant and snack bar closed
*Update July 23rd*
Now accepting guests. Spices restaurant and snack bar remain closed.
*Update July 26th*
Apple says - now open and accepting guests.
Funjet - says open on July 31
Check with your tour operator!
*Update August 2nd*
Resort, including Spices and the snack bar were to reopen on August 1

*More July 21st updates*

Club El Manadrin
Expected to open August 31
*Update July 26th*
Apple says - open now
Funjet says - expected to open August 8
Check with your tour operator!

Club Maeva Tulum
Expected to open August 31
*Update July 26th*
Apple says - Reopening August 1 at 90% operational with no beach restaurant and no sauna.
Funjet says - Reopening on July 28
Check with your tour operator!
*Update August 2nd*
Re-opening date August 15 - hotel has power but encountering power variations, surges and outages which is causing complications in the operation of the hotel in the areas of A/C, water heating equipment, water treatment equipment, telephone, etc.

Grand Xcaret
Closed until further notice
*Update July 23rd*
Expected to reopen October 15
*Update July 26th*
Apple says - will reopen on August 8
Funjet says - will reopen on August 5
Check with your tour operator!
*Update July 28th*
Both companies now say reopening on August 5
Operational - Beach Club services, including snack bar & restaurant (El Pescador), will be offered at alternate locations at the resort. Lobby services, including reception, check-in & guest services and nightly entertainment shows will be handled at the Convention Center.

Oasis Akumal
Expected to open August 12

Freedom Paradise
Expected to open July 24
*Update July 28th*
Reported that FP still does not have power restored

Hidden Beach
Expected to open August 20

Paradisus Riviera Maya
Expected to open July 23

Catalonia Riviera Maya
Expected to open August 8 with 80% of the facilities working. Should be 100% by August 20. Only accepting prebooked arrivals.
*Update July 25th*
Expected to reopen on August 22
*Update July 28th*
Funjet lists this hotel as reopening on October 1
Apple still says August 22
Check with your tour operator!

Iberostar Cozumel
Expected to open November 1

Occidental Grand Cozumel
Expected to reopen August 5
*Update July 28th*
Expected to reopen July 30

Occidental Allegro Cozumel
Expected to reopen November 2

Reef Club Cozumel
Expected to reopen August 19

Kellyboy2515 · 07-19-2005

Does anyone know the status and condition of the Gala Playacar Resort? I am scheduled to arrive the first week of August.

07-19-2005

Shammy, you are amazing! THANK YOU!

Oh, and remind me the next time i go to Playa to book with you, if you take Canadians as clientele

louden48 · 07-19-2005

Thanks soooo much Shammy! You are great! We are all set to go down there on the 31st and were worried that there would be no place to stay. Hopefully the erosion isn't too bad on the beach. Good news is that many of the employees won't have to be let go (at least I hope not) like at some of the other resorts that won't be operational for a few months.

We're so sorry to hear about the loss in Cozumel as we enjoyed playing on that island a month ago. Hopefully there will be many jobs for the folks in the communities that were struck with such great losses of personal affects.

Thanks again for the update!

hargman · 07-19-2005

Nice work Shammy! You da bomb!
Also thanks for the quick reply to my earlier email!

cpfstich · 07-19-2005

Thanks Shammy!

Sarina · 07-19-2005

Hi!

We just got a call from our travel agency, teling us that they got the information that the Iberostar Paraiso del mar is not damaged. This information they recieved from the hotel itself and from the tour operator as well.
I'm going to Mexico on Sunday (07-24-2005)... But because of the information that i got in this thread, I'm a little confused...

Greetings from Germany,
Sarina

Juergen · 07-19-2005

Hallo Sarina, ähnliche Erfahrungen habe ich bei Nachfragen bei meiner Reisegesellschaft im letzten Jahr nach Hurrican Ivan vor meiner gebuchten Reise nach Grenada gemacht. Da wird schon einmal bagatellisiert um Problemen auszuweichen.
Ich habe damals umgebucht und bin sehr gut damit gefahren. Mein Ausweichort war übrigens die Riviera Maya.

Ich will Dir sicher keine Angst machen, aber ich vertraue eher den Informationen der Leute hier im Forum.

Gruss Jürgen

Quote:

Originally Posted by Sarina

Hi!

We just got a call from our travel agency, teling us that they got the information that the Iberostar Paraiso del mar is not damaged. This information they recieved from the hotel itself and from the tour operator as well.
I'm going to Mexico on Sunday (07-24-2005)... But because of the information that i got in this thread, I'm a little confused...

Greetings from Germany,
Sarina

sleepy · 07-19-2005

@sarina
as jürgen said I would also trust more in what people write on this board ... travel agencies tend to not always telling the truth ... i also made this experience

nice greetings from austria *g*
Dani

rosa727 · 07-19-2005

Does anyone know about the Occidental Royal Hideaway? Please tell me anything you know!

07-19-2005

Thank you so much Shammy

Have a good day

Tres! · 07-19-2005

Hi there,

thanks for the good report. Does someone know if the Viva Wyndham Maya is closed? We want to start our honeymoon at the 27/07 there and don't know what to do....

best regards
Tres!

thetraveller · 07-19-2005

Great work Shammy!!!!!!

Too bad there aren't more travel agents like you around!

Want to move up here to Canada?

I bet you'd get a lot of business from us Canadians!

wildman · 07-19-2005

Thanks, Shammy! Great report. It is good to know that the AI we are going to is in good shape after the hurricane. We were going to the EDR on July 17th but had to reschedule for Aug. 10th due to the storm. We were initially bummed out but thank goodness we had trip insurance.

David

Rob1 · 07-19-2005

Shammy,

Excellent Info!

We are heading down to EDR Oct 2nd.....I hope lightning doesn't strike the same place twice!

Also thank God the damage was lower then expected and it looks like no lives were lost.

Cheers

07-19-2005	#1 (permalink)
Shammy Travel Insurance Tester Join Date: Aug 2003 Location: The Joisey Shore Posts: 13,423	All Inclusive Resort Damage Updates - Hurricane Emily Only These are the conditions at some of the all inclusive resorts in the Mayan Riviera. I will update this thread as I get more information. Some of what I post comes directly from the hotel and some comes from travelers observations. I can't guarantee all of this info...but this is what I have been told. At this point, information is somewhat hard to come by. I should have better and more reliable info later this week (I hope!). If the resort you're concerned about isn't listed, then I don't have any info at this time. If anyone has any confirmed info to add, feel free to post it. *Update July 26th* Different tour operators are giving different reopening dates for some of the hotels. There's no way to tell who is right and who is wrong...because perhaps both are right. Some hotels may only be accepting guests from certain companies for a short time, also adding to the problem of "Is my hotel open or is it closed?". Best thing to do is CHECK WITH THE TRAVEL AGENT OR VACATION COMPANY YOU BOOKED YOUR TRIP WITH. They have the final say on whether your hotel is opened or closed. As of July 18th Riu Palace 8 ton buoy on the beach. Vegetation stripped. 1st floor rooms flooded. Glass above lobby bar broken. Status: Open and accepting guests Riu Yucatan Lots of debris. Sand around building blocks. Large trees in pool. Beach 1/2 the size it was. Status: Open and accepting guests Riu Tequila Pool is closed. Damage to gardens. 60% of the restaurants and bars are open. Gradually getting back to operations. Status: Open and accepting guests *Update July 27th* One pool at the Tequila is still closed Riu Playacar Slightly less affected than the Riu Yucatan. Status: Open and accepting guests Secrets Excellence Damage to some windows in the Excellence Club. Excellence Club area is closed for a few days. 3 of 7 restaurants have damage and are closed. Should accept guests by Tuesday. *Update July 23rd* Excellence Club reopened *Update July 26th* Fully operational Secrets Capri In a clean up mode, minimal damage. 100% functional. *Update July 23rd* No A/C in guest rooms but A/C IS in public areas. *Update July 26th* Fully operational! Sunscape Puerto Aventuras A few rooms are damaged. Two outdoor restaurants are damaged. Still assessing damages but resort is NOT open. Guests will be sent to Dreams in Cancun, Secrets Excellence or Secrets Capri. *Update July 19th* Closed 1-2 months *Update July 21st* Expected to open August 22nd. Bookings will try to be proteced at Sunscape Tulum and Dreams in Cancun *Update August 20th* Expected to reopen October 15 Sunscape Tulum Broken windows in oceanfront rooms and outdoor restaurant. 1 restaurant lost it's roof. Beach erosion. Open by July 20. *Update July 21st* Open. No A/C One restaurant closed. *Update July 23rd* A/C has been restored (local power back on), One restaurant still closed, roof damage to theater. *Update August 1st* Fully operational Iberostar Maya Debris. Lobby damaged. Beach erosion. Iberostar Paraiso Beach/Del Mar 2 restaurants are damaged. Lobby bar damaged. Beach erosion. Kids club and convention center closed. Iberostar Tucan/Quetzal Least amount of damage of all the IB's. Pool and beach has debris. Kids club and restaurant damaged. Update July 23rd* Just spoke to the hotel directly. The main pool opened at 12 noon today and the beach is also open, with people swimming in the ocean. Palladium Closed. Should reopen in a week, perhaps a little more. *update July 20th* Hotel is open to current guests only but operating on limited facilities, and is NOT accepting new guests...and will not for an undetermined amount of time. The jungles and lobbies were destroyed. Lobby on Colonial side should reopen in two weeks. The theater palapa is destroyed, theater should be open in two weeks. Only one bar (disco) open right now, other bars will reopen in a few days. New beach bar is OK. Other beach bar lost it's ceiling. All beach palapas and main pool palapas are down. Main pool closed, will reopen when repairs have been made. Adult pool and spa pool have some palapas left. Adult pool and spa pool are empty and will reopen after repairs to the tile are made...and this will be before the main pool which will take longer to repair. Palm trees on beach severly damaged. Windows in kids club destroyed. Most restaurants are fine, and open. *Update July 21st* Estimated opening date is August 6th *Update July 26th* Apple says - operating, but with "limited inconviences" but they really are making a lot of progress getting this resort back in shape. Omni Puerto Aventuras Closed until August 8. *Update July 27th* Reopening September 1 Copacabana The eye passed over this hotel. No roof in the lobby. Closed, not sure when it will reopen yet. *UPDATE July 21st* Open and accepting guests. No phones or A/C for 2 to 3 days *Update July 23rd* Still no A/C Bahia Principe Tulum/Akumal Closed for 15 days *Update July 20th* Expected to open August 2 *Update July 21st* Expected to open August 7 but will advise again on July 22 *Update July 23rd* Both the Tulum side and the Akumal side of the Bahia are open and accepting guests. However, you may be placed on either side of the resort depending on room availability, regardless of which side you are supposed to be booked on. The Riviera buffet (Akumal side) is expected to reopen on August 20 and the Arlequin ala carte restaurant (Akumal side) is expected to reopen on September 1. Everything else at this hotel is operating normally, including all the pools and restaurants. El Dorado Seaside Suites Water damage. vegetation stripped. Open by July 21st, will be 75% operational. *Update July 19th* Will reopen on July 26th *Update July 21st* Will reopen on August 20th Azul Resort and Spa Open and accepting guests El Dorado Royale Open by July 21st, will be 100% operational. *Update July 20th* I've been told by someone who has a casita reservation for a July 23 arrival that Karisma called and told him there is damage to the casita area and they cancelled his reservation. Not sure if just a few are damaged, or more than just a few. *Update July 23rd* The casita section and all it's pools are closed until July 28th. They will then begin to open the casitas gradually. You may still have your reservation, but you may not get a casita. *UPDATE JULY 25th* From Karisma: Casitas We were able to have three out of five Casita sections operational earlier than expected (including the corresponding pools and swim up bars). All Casita arrivals since Saturday July 23, 2005 have been checked in a Casita suite. Food and Beverage services * 24 rooms service has been reinstalled. * The Health bar-and pool are functional. * The Kampai restaurant has been reopened. The following services are currently limited or suspended : 2 Casita sections (including 2 swim up bars and pools). *Update July 28th* I just received an e mail from the EDR that said ALL the casita sections will be open within two days. Reef Coco Beach Lots of debris on the beach. Palapa roof damage. Most of roof and lots of sand in the pool. Buffet restaurant damaged. *Update July 20th* Reported to be accepting guests now. Barcelo Maya *Update July 20th* Power (from 5 large generators), water and phone restored. Lots of downed trees. Beach cleaned. Beach side pool closed for cleaning, Caribe side pool open. Capt. Morgan's restaurant open. Rancho Grande closed, palapa roof destroyed. Theater open and shows going on. Evening disco being held in theater temporarily. Towel shack closed, using kids club now. Sections of snorkel pier missing. Manager's house on beach severly damaged or destroyed. Lobbies OK, gym OK, shops OK, business center closed..will reopen soon. 200 guests rooms damaged but are being cleaned and many will be ready to be occupied very soon. *Update August 2nd* BOTH pools open. Rancho Grande grill will be closed for approx. one month. Business center (internet access) is closed but they are in the process repairing the services there. Everything else is open and running smoothly. Aventura Spa Palace Closed until further notice. Guests moved to Moon Palace or Palace properties in Cancun. *Update July 20th* Closed until September 30th *Update July 23rd* Funjet lists this hotel as reopening on November 1st. Apple says October 1st. At this point...we'll just say that it's not open! Check with your tour operator! Xpu Ha Palace Closed for 8-10 weeks. Guests moved to Moon Palace or Palace properties in Cancun. *Update July 21st* Closed until November 1st *Update August 12* Just spoke to the Palace Resorts folks and they are now saying that Xpu Ha will not be open until early to (more likely) mid December! Akumal Beach Resort Closed until mid September *Update July 26th* Expected to reopen September 1 Gala Playacar Open on July 25th Viva Maya and Viva Azteca Will reopen on August 18th *Update July 28th* Reopening November 1 Allegro Playacar Closed. No opening date given yet. Looks to be some very significant damage. Pictures were taken by "urbangal" (thank you!) and are in the Multimedia area under member photos. *Update July 21st* Closed until further notice *Update July 23rd* Not expected to open until October 1 Royal Hideaway Said to be reopening by July 22nd but with "limited facilities". Damage to theater and landscaping. *Update July 21st* Expected to open July 31. Spices restaurant and snack bar closed *Update July 23rd* Now accepting guests. Spices restaurant and snack bar remain closed. *Update July 26th* Apple says - now open and accepting guests. Funjet - says open on July 31 Check with your tour operator! *Update August 2nd* Resort, including Spices and the snack bar were to reopen on August 1 *More July 21st updates* Club El Manadrin Expected to open August 31 *Update July 26th* Apple says - open now Funjet says - expected to open August 8 Check with your tour operator! Club Maeva Tulum Expected to open August 31 *Update July 26th* Apple says - Reopening August 1 at 90% operational with no beach restaurant and no sauna. Funjet says - Reopening on July 28 Check with your tour operator! *Update August 2nd* Re-opening date August 15 - hotel has power but encountering power variations, surges and outages which is causing complications in the operation of the hotel in the areas of A/C, water heating equipment, water treatment equipment, telephone, etc. Grand Xcaret Closed until further notice *Update July 23rd* Expected to reopen October 15 *Update July 26th* Apple says - will reopen on August 8 Funjet says - will reopen on August 5 Check with your tour operator! *Update July 28th* Both companies now say reopening on August 5 Operational - Beach Club services, including snack bar & restaurant (El Pescador), will be offered at alternate locations at the resort. Lobby services, including reception, check-in & guest services and nightly entertainment shows will be handled at the Convention Center. Oasis Akumal Expected to open August 12 Freedom Paradise Expected to open July 24 *Update July 28th* Reported that FP still does not have power restored Hidden Beach Expected to open August 20 Paradisus Riviera Maya Expected to open July 23 Catalonia Riviera Maya Expected to open August 8 with 80% of the facilities working. Should be 100% by August 20. Only accepting prebooked arrivals. *Update July 25th* Expected to reopen on August 22 *Update July 28th* Funjet lists this hotel as reopening on October 1 Apple still says August 22 Check with your tour operator! Iberostar Cozumel Expected to open November 1 Occidental Grand Cozumel Expected to reopen August 5 *Update July 28th* Expected to reopen July 30 Occidental Allegro Cozumel Expected to reopen November 2 Reef Club Cozumel Expected to reopen August 19 __________________ LONE PALM TRAVEL Specializing in all inclusive vacations!

07-19-2005	#2 (permalink)
Kellyboy2515 sandflea Join Date: Jul 2005 Posts: 1	Does anyone know the status and condition of the Gala Playacar Resort? Does anyone know the status and condition of the Gala Playacar Resort? I am scheduled to arrive the first week of August.

07-19-2005	#7 (permalink)
Sarina sandflea Join Date: Jul 2005 Location: Hagen, Germany Posts: 3	Iberostar Paraiso del mar Hi! We just got a call from our travel agency, teling us that they got the information that the Iberostar Paraiso del mar is not damaged. This information they recieved from the hotel itself and from the tour operator as well. I'm going to Mexico on Sunday (07-24-2005)... But because of the information that i got in this thread, I'm a little confused... Greetings from Germany, Sarina Last edited by Sarina; 07-19-2005 at 06:11 AM..

07-19-2005	#3 (permalink)
pinkmoon Guest Posts: n/a	Shammy, you are amazing! THANK YOU! Oh, and remind me the next time i go to Playa to book with you, if you take Canadians as clientele

07-19-2005	#4 (permalink)
louden48 añejo Join Date: Jul 2004 Location: Hot Springs, Arkansas Posts: 1,900	Thanks soooo much Shammy! You are great! We are all set to go down there on the 31st and were worried that there would be no place to stay. Hopefully the erosion isn't too bad on the beach. Good news is that many of the employees won't have to be let go (at least I hope not) like at some of the other resorts that won't be operational for a few months. We're so sorry to hear about the loss in Cozumel as we enjoyed playing on that island a month ago. Hopefully there will be many jobs for the folks in the communities that were struck with such great losses of personal affects. Thanks again for the update!

07-19-2005	#5 (permalink)
hargman ruined Join Date: May 2003 Location: PA Posts: 87	Nice work Shammy! You da bomb! Also thanks for the quick reply to my earlier email!

07-19-2005	#6 (permalink)
cpfstich añejo Join Date: Jan 2005 Location: Wisconsin Posts: 14,318	Thanks Shammy!

07-19-2005	#9 (permalink)
sleepy lost on fifth Join Date: Jun 2005 Location: Austria; Europe Posts: 14	@sarina as jürgen said I would also trust more in what people write on this board ... travel agencies tend to not always telling the truth ... i also made this experience nice greetings from austria g Dani

07-19-2005	#10 (permalink)
rosa727 sandflea Join Date: Jul 2005 Posts: 7	Does anyone know about the Occidental Royal Hideaway? Please tell me anything you know!

07-19-2005	#11 (permalink)
JaneJane Guest Posts: n/a	Thank you so much Shammy Have a good day

07-19-2005	#12 (permalink)
Tres! sandflea Join Date: Jul 2005 Posts: 1	Hi there, thanks for the good report. Does someone know if the Viva Wyndham Maya is closed? We want to start our honeymoon at the 27/07 there and don't know what to do.... best regards Tres!

07-19-2005	#13 (permalink)
thetraveller into ruins Join Date: Jun 2003 Location: Waterloo - Ontario - CANADA Posts: 71	Great work Shammy!!!!!! Too bad there aren't more travel agents like you around! Want to move up here to Canada? I bet you'd get a lot of business from us Canadians!

07-19-2005	#14 (permalink)
wildman toe in water Join Date: Jun 2005 Location: Carrollton,Tx Posts: 47	Thanks, Shammy! Great report. It is good to know that the AI we are going to is in good shape after the hurricane. We were going to the EDR on July 17th but had to reschedule for Aug. 10th due to the storm. We were initially bummed out but thank goodness we had trip insurance. David

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07-19-2005	#15 (permalink)
Rob1 way into it Join Date: Jun 2004 Location: North of Toronto, ON Posts: 106	Shammy, Excellent Info! We are heading down to EDR Oct 2nd.....I hope lightning doesn't strike the same place twice! Also thank God the damage was lower then expected and it looks like no lives were lost. Cheers