Centro Maya TelCel is great, my Spanish is passable, but when I am nervous or unsure of what the correct terminology is I totally freeze up, the two nice tellers I have dealt with in the past year I spoke with had as passable english as I had spanish and it was easy. In and out in 20 minutes as I did not know the procedure.
My phones were put in limbo due to inactivity, I should have gone to the payment window (windows to the right with plexi glass) to purchase minutes and put in 200 pesos (or whatever you feel you want for your trip) on each phone or even less just to have credits on the phones. Then you wait in line for a teller (no plexiglass), let the teller know your phone was inactive due to being out of the country and he or she then reactivates your phone. The teller I had put all my old pesos that had been reclaimed back on the phone and then some as there was a promotion for Christmas going on at that time as well. Walked away feeling like I had won a lottery.
I have not yet done the reactivation cuz I am going to try to text each phone to see if I have enough minutes to keep them going. If not I'll use the Babblebug, I signed up for an account and it was a piece of cake.
Will do the *264 in March so I don't have to go to a Tel Cel centre and wow life is becoming so much less complicated. Love it.
Happy New Years Everyone.