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Old 10-26-2005   #151 (permalink)
life=playa
 
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Join Date: Sep 2005
Location: PDC in the campestre at La Casa del Mango
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We are grateful!

Dear Steve, We are sure that we are only but one of hundreds of viewers who are indebted to you for your reports and photojournal of the past days.
You have given us more information in your reports and photos than all of the media combined. We are grateful beyond words for your efforts on our behalf- because you know how much we all love Playa and how helpless we have all felt......
Now, we release you to go and take care of your family and business.
You have served us well and made many, many new friends that you have yet to meet!
Kittie and Randy Harris
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Old 10-26-2005   #152 (permalink)
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Thanks Steve for the commentary - I know that you have a lot of stuff "on your plate" now - so taking the time out to keep us informed is greatly appreciated. Last week we were seriously considering cancelling our November 5th trip - Sunday/Monday we were "wishy-washy" - but now we are "gung-ho" and again looking forward to our vacation.
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Old 10-26-2005   #153 (permalink)
Mom
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If anyone runs into James, please ask him to call home collect if at all possible! We aren't able to get any calls to process at this time. Thinking of all of you!
Mom
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Old 10-26-2005   #154 (permalink)
sandflea
 
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back from Playa after Wilma

Dear Steve,



it is Wednesday 26th at 8 pm and we are back and happy in Costa Rica after a 3 day Journey.

First off all thank you very much Steve and Delmy for all the great help you provided, really outstanding, we will highly recommend Playa Maya in the future.
We saw the pictures from the other guests who stayed at the same time as us in Playa Maya and the "Hurricane Hotel", Hello to all and we hope you had some fun playing in the sand and arrived home safely by now.
The Hotel Sahara was better than a shelter, a save building and the TV news crew stayed there as well during the Hurricane with us. So we got some good info from them every time they returned.

Unfortunately the owner of the Sahara Hotel is a real jerk (the total opposite of Playa Maya and itís staff), he took advantage of the situation during the hurricane and as nobody could leave the Hotel or Playa, he charged full price (US$120) per room and day, but no electricity, no water, no food, no phone, no room service at all, no outside window....beside most of the rooms where flooded as well. I tried to talk to him and could get a US$20 discount....
He also liked to show of and gave guest some wrong information as we found out later after we left him on Sunday 23rd.
Anyway, anybody reading the post, be aware of Hotel Sahara www.saharainplaya.com. It looks like you do not need be trapped by a hurricane to be disappointed with this hotel... I guarantee, based on the way we saw how the owner is operating it. But feel free to check it out yourself.


So we left as said on Sunday 10 am with our rental car (thanks god we had one) south along the coast to Chetumal, than turned half way back inland after we found the first town with electricity called Felipe Carrillo S.. We could get gasoline and make phone calls. According to Copa Airlines our flight from last Friday 21st (unable to leave because of Wilma) was scheduled to leave tomorrow (on Monday 24th). So we drove to Merida to get a Hotel with electricity etc and to be closer to Cancun. Copa was fooling with us for 2 more days after we decided to buy new tickets and fly with Mexicana Airlines over Villahermosa to Mexico City and than to San JoseCosta Rica.
The way Copa Airlines handled everything, we decided to never again fly with them. (we imagined that they might do similar service in maintaining their aircrafts). Other airlines where much better aware of the situation as we found out during the hours we had spent at the airports within the 3 days. So no more Sahara Hotel and Copa Airlines for us.

But Playa Maya yes of course, if you donít know the place yet and you are not sure, just book it blind, you canít go wrong.

Thanks again.



Laura, Verena, Jogi
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Old 10-27-2005   #155 (permalink)
playa maya guy

 
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Hello!

So glad to hear you 3 made it back home all right! I just told Delmy last night I'd have to send you an email and see. We never could get that number to work, by the way: a message said it was blocked from receiving international calls. But I'm very happy indeed to hear that you're all safe and sound, even while sorry to hear of your reaction to the Sahara (the hotel we evacuated some of our guests to during teh hurricane). If it helps any, I believe we paid the same rates the guests did after their nights with us ran out (as in your case). However rest assured that we will be looking elsewhere next hurricane, as other guests felt that they were certainly safe but otherwise were not satisfied.

These poor folks -- a very nice family from Germany with a daughter with a nice liitle American English accent -- had to reschedule their original stay with us in July because of Hurricane Emily, then got through 9 or so of their 11 nights with us this time before hearing about Wilma. No wonder they think of us as "the hurricane hotel."

Also I'll try to get a message to James, there, if I run into him again, but rest assured he had no copmlaints. Indeed he was like me: looking around and seeing damage, of course, but perplexed as to the idea that we had been destroyed.

Steve
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Old 10-27-2005   #156 (permalink)
sandflea
 
Join Date: Oct 2005
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Steve,
Thank you so much for taking the time to post your reports and photos. They have been so reassuring since the first one you posted, contradicting all the negative press about the area. I agree, the photos of the fruit and stocked grocery store aisles are very helpful in convincing people of the positive truth of the situation. And the photos of the beach have been so exciting for us to look at as earlier this year, right after we booked our trip we were very concerned about the beach erosion that had come from a previous hurricane, so its good to see that infact it did bring one major positive change! We're scheduled to come in Nov. 14 and hoping the beach stays this way and hoping we're able to get there! Glad to hear that you all are doing so well and our prayers are with you as you continue to work and clean out.
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Old 10-27-2005   #157 (permalink)
beachaholic
 
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It looks like the Hotel Sahara dude even screwed you on the rate. Offseason rates are MUCH lower than $120.00

Quote:
Originally Posted by lavejo
Dear Steve,



it is Wednesday 26th at 8 pm and we are back and happy in Costa Rica after a 3 day Journey.

First off all thank you very much Steve and Delmy for all the great help you provided, really outstanding, we will highly recommend Playa Maya in the future.
We saw the pictures from the other guests who stayed at the same time as us in Playa Maya and the "Hurricane Hotel", Hello to all and we hope you had some fun playing in the sand and arrived home safely by now.
The Hotel Sahara was better than a shelter, a save building and the TV news crew stayed there as well during the Hurricane with us. So we got some good info from them every time they returned.

Unfortunately the owner of the Sahara Hotel is a real jerk (the total opposite of Playa Maya and itís staff), he took advantage of the situation during the hurricane and as nobody could leave the Hotel or Playa, he charged full price (US$120) per room and day, but no electricity, no water, no food, no phone, no room service at all, no outside window....beside most of the rooms where flooded as well. I tried to talk to him and could get a US$20 discount....
He also liked to show of and gave guest some wrong information as we found out later after we left him on Sunday 23rd.
Anyway, anybody reading the post, be aware of Hotel Sahara www.saharainplaya.com. It looks like you do not need be trapped by a hurricane to be disappointed with this hotel... I guarantee, based on the way we saw how the owner is operating it. But feel free to check it out yourself.


So we left as said on Sunday 10 am with our rental car (thanks god we had one) south along the coast to Chetumal, than turned half way back inland after we found the first town with electricity called Felipe Carrillo S.. We could get gasoline and make phone calls. According to Copa Airlines our flight from last Friday 21st (unable to leave because of Wilma) was scheduled to leave tomorrow (on Monday 24th). So we drove to Merida to get a Hotel with electricity etc and to be closer to Cancun. Copa was fooling with us for 2 more days after we decided to buy new tickets and fly with Mexicana Airlines over Villahermosa to Mexico City and than to San JoseCosta Rica.
The way Copa Airlines handled everything, we decided to never again fly with them. (we imagined that they might do similar service in maintaining their aircrafts). Other airlines where much better aware of the situation as we found out during the hours we had spent at the airports within the 3 days. So no more Sahara Hotel and Copa Airlines for us.

But Playa Maya yes of course, if you donít know the place yet and you are not sure, just book it blind, you canít go wrong.

Thanks again.



Laura, Verena, Jogi
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Old 10-27-2005   #158 (permalink)
aŮejo
 
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New update on Playa-Maya.com shows that Steve will not be able to reopen until Nov. 5th now.

Hang in there Steve!
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Old 10-27-2005   #159 (permalink)
sandflea
 
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wohoooooooooo

according to our TA its looking good for our holidays at ASP on 9 Nov. Thanks for all the info recieved so far its kept us fairly sane. UK information on flights has been very hard to find. If you are at ASP the same time give us a call and we can mull it all over with a beer or 2
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Old 10-27-2005   #160 (permalink)
TnJ
aŮejo
 
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Quote:
Originally Posted by jtm1631
New update on Playa-Maya.com shows that Steve will not be able to reopen until Nov. 5th now. Hang in there Steve!
Damn! - thats gotta b tough ... 2 weeks without revenue...
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Old 10-27-2005   #161 (permalink)
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Thanks for the concern but we'll be fine, I'm sure. We are not complaining. We'll be very happy, in fact, if we come out of this with no more than that and the other minimal stuff as damage. Indeed we may well open earlier than the 5th, depending on the progress the electrical guys make on the transformer in question (and Delmy said they were out there working on it today), in which case we'll just have some walk-in guests and finish any diagnosing and repair of anything we find out of sorts.

Steve
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Old 10-30-2005   #162 (permalink)
sandflea
 
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Thanks Steve, when I said "Hurrican Hotel" I was referring to Sahara. as we all stayed there during Wilma, hope all is back to normal with you and Playa Maya now and thanks again
Saludos Jogi
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