Please info on Fisherman's

[pcarlson]

Sunset updated the information on their resorts today.
Here is the link to the page.
http://royalsunset.com/

[fruitfly]

Passing along this info from Fishermans website,only thing we didn't know already is the update on Dec. 5,also good to know about room service Sunset Fishermen Spa & Resort has not been opened to the public yet since the Swimming pool, Snack and Spa construction works cause noise and disconfort, however a great deal of rooms are in good condition and the Main Restaurant, Lobby Bar and Room Service are in operating conditions . Next update will be published on December the 5th

BEAT ME TO IT! DANG!

[Silver Streak]

Hey all,

Well, the timeshare business at FV is up and running full throttle. That was just about all we saw when we stopped by on four different occasions Thanksgiving week. As a matter of fact, while shopping at Cedraui, we were approached for a timeshare presentation while looking for Nutella for my niece! Actually had 11 FV hits, 5 Mayan Palace, with a sprinkling of a few others. MP was offering $150 US, bottle of tequila and a bottle of Kaluha. Still not worth our time but for those of you that enjoy that type of thing....

Actually talked with Jose Luis and two different guests staying at Fishermens. Jose Luis - I asked why my reservations were canceled in March since it looks like a lot of progress was being made and that there were quests staying there. He said the government has gotten very strict. We have a contract that states we have the use of a pool, beach access, etc., and that is not available. So they can not meet their end of the contract until April 1. He said inspectors are coming in every week to two weeks to see progress and last week had released two rooms to be rented. I believe he said insurance inspectors but I am not sure if that is government or private. (Should have made notes while down there before having all the alcohol!) He also said they did not want anymore complaints lodged...I kind of took this to mean they did not want any negative reports given to Mexico's version of BBB. He said the guests staying there did not have reservations because all timeshare weeks have been canceled until April. The people there knew the condition before staying. I told him I would be willing to sign a waiver stating that I would accept less than what was in my contract and since I had seen with my own eyes, I knew what to expect. He said he would be going to a meeting in Cancun next week and would know more of what direction will be taken after the meeting. I am just keeping my fingers crossed.

It looked like the only room ready in the two newer buildings was the show room. The lower floor rooms were being used for storage of chairs and other stuff that hadn't gotten destroyed. There was a huge pile of debris on the North side in the parking lot. I saw a maid working in one of the top floor rooms of the main building. I tried to communicate with a person behind the check in desk once to see when people were going to be able to check in but got the blank stare and then a reply in Spanish from the other clerk that basically meant they couldn't understand what I was asking. I also talked with two of the salesmen. The first asked why I would want to stay there without a pool when I told him my weeks had been canceled. I asked the second when timeshare owners would be allowed to come back and he said next week. I said that was very interesting because my March reservations were canceled. He quickly backtracked and said it was one the Cancun properties that would be open next week. This was before I was able to speak with Jose Luis.

First FV guest I spoke with - I recognized the wrist band on a lady that was walking the beach just north of FV. She was from California and had come down two weeks prior for her son's wedding at the Blue Parrot. They stayed at BP for 2 weeks but were going to stay at FV for a week as a gift for them buying 8 weeks (YES - 8 WEEKS!). She said it happened very fast and her husband really likes the place. She wasn't sure but the staff had been really nice. Haven't we all kind of been there before! When we bought, it wasn't fast but it did happen with me going but I was saying no, how did this happen! She said it isn't called timeshare anymore, they were associates. I would think so with 8 weeks!

Second couple I spoke with - Saturday morning I went down just to see what kind of check in/out activity was going on. I talked with a couple from Calgary that had come down to stay at one of the M Palaces (Moon, Mayan, M-something) to find out that they didn't have a place to stay. They went through the FV tour and bought or they already owned there and begged the to let them stay (again- no notes with too much to drink). The gentlemen told me there were only one of six staying there. If he meant people, the CA lady, husband, son and daughter-in-law were the other four. If he meant six rooms, then I talked with a third of them. The lady he was with said the did not and had not had hot water. The staff was very apologetic and at least they had a place to stay. I explained my situation in March and he was in the 'oh dear mode' which reinforces my recollection of them being new owners. He said he watched this forum so hopefully he will add to this.

I was able to use the owner discount for one of the tours so at least I was able to use a benefit even though we were not staying there. My husband is still a little leery especially since it took us going down 4 times before we were able to talk with Jose Luis. He was in a meeting for over an hour the first day so we left after being told he would be there the rest of the week, came back on Wednesday which was his day off, Thursday he had just left for Cancun, then finally got to talk to him on Saturday. I think I feel better. I can understand that they can not at this time live up to the contract but I wish more communication would have come sooner. Good luck to all who are rescheduling.

Debi

[caramba]

Debi,
Thanks for the investigative report! Hope you had a great vacation and that we'll all get back to Fisherman's soon.

[shawnc1]

Thanks for the info on FV. Do you know if they are going to build the pool and grill to look just like the previous?

Also, can you walk the beach or is it still "washed out"?

Shawn from Indy

[pcarlson]

Thanks for the update Silver Streak. Like you I wouldnt care about the pool or beach. We rarely stay around our hotels when we are in Mex. To many other things to do.
We are all set now for our new dates in May. Found an unbelivable price (under 300 RT) for airfare out of Chicago. They were even non-stop flts at good times, so I grabbed them before they were gone (next day the non-stop was gone). Now even if FV decided to open sooner we'd have to wait for May.
I am a bit put out by FV though that they did not initiate contact with us to cancel our reservation, we had to contact them. I've had numerous times in the past that they have not responded to my emails, I think they lack in the customer service area.
What if we had just shown up in Mar as planned? I wonder if this has or will happen to anyone, will be interesting to see future posts.

[Silver Streak]

Originally Posted by shawnc1

Thanks for the info on FV. Do you know if they are going to build the pool and grill to look just like the previous?

Also, can you walk the beach or is it still "washed out"?

Shawn from Indy

Construction was going on in the pool area. I am sure they have drawings of what it will look like for potential owners but I didn't see anything out in the open and I didn't go through a presentation.

The beach isn't a straight shot any more. I walked from FV to the pier in the past but you can't do that now. There are pockets of beaches. Example: small beach just south of Xaman Ha condos but water is up to where villas start. Walk up to street, down to next east west street and you can access beach just about all the way to FV. Well, you can see FV but not walk to it. Going south past FV, walk down road and go to beach where the road ends. I think that is the Reef Club but not sure.

Tides change so it will probably be different depending on the time of year you go down.

[Michael]

Originally Posted by Silver Streak

The beach isn't a straight shot any more. I walked from FV to the pier in the past but you can't do that now. There are pockets of beaches. Example: small beach just south of Xaman Ha condos but water is up to where villas start. Walk up to street, down to next east west street and you can access beach just about all the way to FV. Well, you can see FV but not walk to it.

The beach from FV to the pier has not been contiguous for many years. MANY years. Even in 98 you could not walk to the pier from FV without going into the water. It may be worse now. But in 2001 it was so hard to do I gave up trying as I was not prepared to go swimming on my way south through Playacar.

[SarahB]

Originally Posted by Silver Streak

Construction was going on in the pool area. I am sure they have drawings of what it will look like for potential owners but I didn't see anything out in the open and I didn't go through a presentation...

They have large banners surrounding the construction area where the pool/bar were with saying sorry about the construction and there are pictures saying they are rebuilding to look like the photo...and it looks pretty much like before (I didn't look too closely).

[cankitkat]

I have my reservations still booked for March 25- April 1.....I am too afraid to contact FV to hear the bad news. Is there any update as to when they might be re-opening, or how the construction is making out?

[Michael]

They are still open (perhaps only on a restricted basis). We stopped in for a drink the other night (they were charging 50 pesos for a beer, and so we did not stay for long). There is no pool yet. Perhaps that would be the question I would ask. When will the pool be finished?

[Murphyplanes]

We stayed at Fishermens a few weeks ago, first part of december. Other than the damaged pool we enjoyed our stay again. ALL the staff was as friendly and helpful as ever. You couldn't use the beach in front of FV but we were there to check on our house construction anyways.
They seem very motivated to get the place back better than before. We noticed a lot of the suites were taking advantage of the situation and upgrading their facilities with new flooring, fixtures and so on.
The place looked good to me.

[caramba]

Originally Posted by Murphyplanes

We stayed at Fishermens a few weeks ago, first part of december. Other than the damaged pool we enjoyed our stay again. ALL the staff was as friendly and helpful as ever. You couldn't use the beach in front of FV but we were there to check on our house construction anyways.
They seem very motivated to get the place back better than before. We noticed a lot of the suites were taking advantage of the situation and upgrading their facilities with new flooring, fixtures and so on.
The place looked good to me.

Do you own a unit at Fisherman's? We have a timeshare there, and were not allowed to use it a few weeks (well, a month) ago.

[pcarlson]

Originally Posted by cankitkat

I have my reservations still booked for March 25- April 1.....I am too afraid to contact FV to hear the bad news. Is there any update as to when they might be re-opening, or how the construction is making out?

Did you book as a timeshare owner or a regular reservation?

[Murphyplanes]

We rented from a lady in Denver who owns a unit at FV.