Sandos Caracol Beach & Spa

TylerJ · 12-30-2005

My wife and I are planning a trip on Jan.28th and see this resort is just re-opening that weekend. The price is pretty good for the area at but I'm concerned about it just reopening that weekend and how functional everything would be. I understand renovations were done in November that bumped its rating to a 4 star (though I've seen ratings from 2.5 - 5 on different sites so I'm not sure what to make of its rating??).

Anyone know or heard what the state of the resort is? Is there a beach left after the hurricane? Any info would be greatly appreciated!!
Tyler J.

edit: ooops! I may have put this in the wrong thread. Sorry mods.

jmac · 12-30-2005

Had friends who returned just before Xmas from there & said it was a very beautiful resort, seemed like everything was in order. Hope this helps.

TylerJ · 12-30-2005

Quote:

Originally Posted by jmac

Had friends who returned just before Xmas from there & said it was a very beautiful resort, seemed like everything was in order. Hope this helps.

Thanks jmac! I appreciate the info!

*Edit: They stayed at this resort or just saw it? The reason I ask is that it is currently closed until Jan. 27th (I assumed due to hurricane damage) so its strange it was open at Christmas. Unless it is closed now for other renovations not related to the hurricane??

I'm still a little hesitant about going the weekend it opens. The price is right though at $1027 CDN (plus tax) pp from Toronto.

Eclaire · 01-03-2006

We were scheduled to stay @ the Sandos Caracol January 28th but because of the re-opening date was Jan 28 or Feb 2nd depending on where you look Signature moved us to the Gran Bahia Principe Coba with small additional cost.

TylerJ · 01-03-2006

Quote:

Originally Posted by Eclaire

We were scheduled to stay @ the Sandos Caracol January 28th but because of the re-opening date was Jan 28 or Feb 2nd depending on where you look Signature moved us to the Gran Bahia Principe Coba with small additional cost.

Thanks for the reply Eclaire. I think we might look at another resort.

TylerJ · 01-04-2006

This was the response I got from the resort:

Good afternoon Tyler!First of all I would like to thank you for your interest in our hotel Sandos Caracol Beach Resort & Spa. My name is Lindsay van den Dop and I am the Guest Service Manager of the hotel. The huricane had a increadible impact on the hotel and that is why we had to close our doors. We will re-opne the hotel on January 27th 2006 and we do expect to have to hotel ready by then. Attached I am sending you the fact sheet of the hotel so you are up to date with all facilities that the hotel will provide.If you have any questions, please do not hesitate to contact me. Enjoy the rest of your day!Regards,Lindsay van den DopGuest Service Manager/ Incentive Manager/ Wedding PlannerSandos Caracol Beach Resort & Spa</PRE>

wendel · 01-05-2006

[quote=TylerJ]This was the response I got from the resort:
Tyler, could you tell me how you e-mailed the resort,6 of us are going Feb 17th but I'd like to get mroe info from the resort itself.
thanks
Wendy

TylerJ · 01-05-2006

[quote=wendel]

Quote:

Originally Posted by TylerJ

This was the response I got from the resort:
Tyler, could you tell me how you e-mailed the resort,6 of us are going Feb 17th but I'd like to get mroe info from the resort itself.
thanks
Wendy

Here you go Wendy

Lindsay van den Dop
Guest Service Manager/ Incentive Manager/ Wedding Planner
Sandos Caracol Beach Resort & Spa

lvandendop@sandoshotels.com.mx

wendel · 01-05-2006

thankyou so much
Wendy

Carrie Hanshaw · 01-05-2006

This has been very helpful for me as well - a group of us are planning to stay at the Caracol in mid-February. I'm very curious as to the condition of the hotel - I hope we didn't make a mistake by booking there.

If anyone reads this who has just returned, PLEASE let the rest of us know what you thought. Thanks!

aehicks · 01-06-2006

Quote:

Originally Posted by Carrie Hanshaw

This has been very helpful for me as well - a group of us are planning to stay at the Caracol in mid-February. I'm very curious as to the condition of the hotel - I hope we didn't make a mistake by booking there.

If anyone reads this who has just returned, PLEASE let the rest of us know what you thought. Thanks!

Hi Guys
I would be interested in all of your reviews. We are going end of March. Can't wait.

tweety · 01-08-2006

Thanks TylerJ for passing some information about this resort. I'm part of a group that are going there in February.

beachRJT · 01-09-2006

Quote:

Originally Posted by Eclaire

We were scheduled to stay @ the Sandos Caracol January 28th but because of the re-opening date was Jan 28 or Feb 2nd depending on where you look Signature moved us to the Gran Bahia Principe Coba with small additional cost.

Tyler and Eclaire (or anyone)
We are thinking of booking for Jan 28. When did Signature rebook to the Gran Bahia? Is anyone going to Sandos Caracol on Jan.28? Has anyone heard anything recently?

Thanks!

tweety · 01-09-2006

Hi Guys
I hope to have some information about Sandos Caracol, we have someone in Playa Del Carmen that is going to try get to the resort to check it out and to find out what the status of the construction. Our travel agent hasn't passed any new information on to us. If I get any information about the resort I will be sure to pass it on.

tweety

TylerJ · 01-10-2006

I posted a question in the forum at tripadvisor and got this response yesterday:

"I spoke to management again today and they said everything should be up and running 100% by Jan 27th."

12-30-2005	#1 (permalink)
TylerJ lost on fifth Join Date: Dec 2005 Posts: 17	Sandos Caracol Beach & Spa My wife and I are planning a trip on Jan.28th and see this resort is just re-opening that weekend. The price is pretty good for the area at but I'm concerned about it just reopening that weekend and how functional everything would be. I understand renovations were done in November that bumped its rating to a 4 star (though I've seen ratings from 2.5 - 5 on different sites so I'm not sure what to make of its rating??). Anyone know or heard what the state of the resort is? Is there a beach left after the hurricane? Any info would be greatly appreciated!! Tyler J. edit: ooops! I may have put this in the wrong thread. Sorry mods. Last edited by TylerJ; 12-30-2005 at 08:16 AM.

01-05-2006	#7 (permalink)
wendel toe in water Join Date: Jan 2004 Location: ontario canada,picture of mexico, Newyears eve 2006 Posts: 50	sandos caracol in february [quote=TylerJ]This was the response I got from the resort: Tyler, could you tell me how you e-mailed the resort,6 of us are going Feb 17th but I'd like to get mroe info from the resort itself. thanks Wendy

12-30-2005	#2 (permalink)
jmac life=playa Join Date: Jan 2004 Location: Manitoba Posts: 646	Had friends who returned just before Xmas from there & said it was a very beautiful resort, seemed like everything was in order. Hope this helps.

01-03-2006	#4 (permalink)
Eclaire sandflea Join Date: Jan 2006 Location: Winnipeg Manitoba Canada Posts: 2	We were scheduled to stay @ the Sandos Caracol January 28th but because of the re-opening date was Jan 28 or Feb 2nd depending on where you look Signature moved us to the Gran Bahia Principe Coba with small additional cost.

01-04-2006	#6 (permalink)
TylerJ lost on fifth Join Date: Dec 2005 Posts: 17	This was the response I got from the resort: Good afternoon Tyler!First of all I would like to thank you for your interest in our hotel Sandos Caracol Beach Resort & Spa. My name is Lindsay van den Dop and I am the Guest Service Manager of the hotel. The huricane had a increadible impact on the hotel and that is why we had to close our doors. We will re-opne the hotel on January 27th 2006 and we do expect to have to hotel ready by then. Attached I am sending you the fact sheet of the hotel so you are up to date with all facilities that the hotel will provide.If you have any questions, please do not hesitate to contact me. Enjoy the rest of your day!Regards,Lindsay van den DopGuest Service Manager/ Incentive Manager/ Wedding PlannerSandos Caracol Beach Resort & Spa</PRE>

01-05-2006	#9 (permalink)
wendel toe in water Join Date: Jan 2004 Location: ontario canada,picture of mexico, Newyears eve 2006 Posts: 50	thankyou so much Wendy

01-05-2006	#10 (permalink)
Carrie Hanshaw lost on fifth Join Date: Jan 2006 Location: The great Midwest! (KS) Posts: 13	This has been very helpful for me as well - a group of us are planning to stay at the Caracol in mid-February. I'm very curious as to the condition of the hotel - I hope we didn't make a mistake by booking there. If anyone reads this who has just returned, PLEASE let the rest of us know what you thought. Thanks!

01-08-2006	#12 (permalink)
tweety lost on fifth Join Date: Jan 2006 Location: Manitoba Posts: 22	Thanks TylerJ for passing some information about this resort. I'm part of a group that are going there in February.

01-09-2006	#14 (permalink)
tweety lost on fifth Join Date: Jan 2006 Location: Manitoba Posts: 22	Hi Guys I hope to have some information about Sandos Caracol, we have someone in Playa Del Carmen that is going to try get to the resort to check it out and to find out what the status of the construction. Our travel agent hasn't passed any new information on to us. If I get any information about the resort I will be sure to pass it on. tweety

01-10-2006	#15 (permalink)
TylerJ lost on fifth Join Date: Dec 2005 Posts: 17	I posted a question in the forum at tripadvisor and got this response yesterday: "I spoke to management again today and they said everything should be up and running 100% by Jan 27th."

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