computer geeks

NorthMinnesota · 01-10-2006

My PC has a dreaded blue screen with a message like this:STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
INACCESSIBLE_BOOT_DEVICE

From what i can pull off the Microsoft site and from my very limited knowledge it sounds like I might have some type of virus ?????? Now what do I do to fix it....get someone or is there something I can do??? Any help is appreciated! I'm dying not being able to get to some of my emails and my girls will not be happy if they can't get to their homework stored on the computer!

I will owe someone big time if you can help out!!!

JimmyMN · 01-10-2006

Ahhh... the BLUE SCREEN of DEATH

Most Windows2000/XP messages of this sort present only a minor clue to the underlying problem. If I had 10 computers with the same exact error message, the solution (if possible) would probably be totally different for each.

Most blue screen issues can't be resolved over the phone. The fact that it's alluding to an "inaccessible boot device", leads me to believe it's likely a boot virus or trojan.

How do I remedy them? I'd clone your current hard drive (the patient) and attach it as a secondary drive in a computer with the latest virus definitions and then perform a full scan. The reason I don't work on the original is due to the possible side effects removing a virus can have... usually corruption of the registry. If I can fix the cloned drive without those side-effects, then I perform the same magic on the original. Got to have that parachute, so to speak.

The good news... were not separated by too many miles. If you'd like me to look at it, I will.

Oh... and beware of the Geek Squad... they don't take the precautions to protect your data. Just want to make sure you were forewarned!

Jimmy

Schaf32 · 01-10-2006

One approach that you could take to try and resolve this issue yourself would be to go out to www.webroot.com and download the trial version of Spybot Search & Destroy. This is very easy to install and execute. I've found this application to be very good at identifing and resolving my virus/worm/trojan related issues.

lexiconmike · 01-10-2006

The first thing I would try is to reboot your computer, and while it is rebooting hit the F8 key continuosly until you get a preboot screen that alows you to boot from last known good configuration if it boots properly after that the problem is a driver conflict.This happens quite often after Chrismas, all the new toys plugging into the computer. If this does not work I would make an up to date bootable virus scan disk form a computer that has a CD burner and a good anti virus solution. The help files from the anti virus solution should allow you to do this.

Lex

JimmyMN · 01-10-2006

Quote:

Originally Posted by lexiconmike

The first thing I would try is to reboot your computer, and while it is rebooting hit the F8 key continuosly until you get a preboot screen that alows you to boot from last known good configuration if it boots properly after that the problem is a driver conflict.

That's pretty much my approach too. If I can get into safe mode but it doesn't self cure the problem on reboot, I remove all non-essential cards and unplug all USB devices and try rebooting. If it then boots successfully, I reconnect the cards/devices one at a time followed by a reboot until I find the offending hardware and re-install it's driver.

Jimmy

NorthMinnesota · 01-10-2006

Ok...I already ahave spybot and Mcafee. Can't get to them because of the blue screen! Tried F8 , opened in safe mode and got to last known good configuration, clicked and still got the blue screen!!! No new toys for Christmas ...except for those darn video Ipods!!! I have a call in to a friend who works on the State of MN. computers...hope he can figure this out since I'm at my limits! I was just proud of myself for getting this far. I think I have just enough knowledge to be dangerous!

lexiconmike · 01-10-2006

try this

Here is a link that has some things to try

Karatescotty · 01-10-2006

After you get it fixed...consider getting a Mac as your next computer. Its a great machine.

PDFly & Flash · 01-10-2006

Did you make any changes at all in the past couple of weeks, and especially between the last successful boot up and the problem? Changes include adding any hardware for the first time, even if you disconnected it afterward; adding any new software; updating any software (even if it did it automatically and just let you know); etc. If so, let us know.

Try what lexiconmike suggested, and if that fails try again and this time choose to boot to safe mode. If you can get into safe mode but still cannot regularly boot, let us know.

NorthMinnesota · 01-10-2006

Quote:

Originally Posted by Karatescotty

After you get it fixed...consider getting a Mac as your next computer. Its a great machine.

I knew someone would say that!

I was expecting it to be Roni or Denisea!!!

JimmyMN · 01-10-2006

Quote:

Originally Posted by Karatescotty

After you get it fixed...consider getting a Mac as your next computer. Its a great machine.

Yeah... they make great doorstops.

NorthMinnesota · 01-10-2006

I am Not having a good computer day!!! I can't open the link posted...can you pm me?

Hmm... computer worked great last night. Wouldn't open this a.m. New digital camera software and Ipod video software added right after Christmas. Not sure about updates since girls use this computer and could have done the automatic update thing.

Mikey · 01-10-2006

Quote:

Originally Posted by JimmyMN

Yeah... they make great doorstops.

Daddy B · 01-10-2006

Quote:

Originally Posted by JimmyMN

Yeah... they make great doorstops.

I've seen one that was recycled as a fish tank... works without a hitch...

roni · 01-10-2006

Quote:

Originally Posted by Mikey

One should neither applaud nor laugh at ignorance.

It is not polite.

01-10-2006	#1 (permalink)
NorthMinnesota añejo Join Date: Jan 2004 Location: Minnesota Posts: 5,599	computer geeks My PC has a dreaded blue screen with a message like this:STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4) INACCESSIBLE_BOOT_DEVICE From what i can pull off the Microsoft site and from my very limited knowledge it sounds like I might have some type of virus ?????? Now what do I do to fix it....get someone or is there something I can do??? Any help is appreciated! I'm dying not being able to get to some of my emails and my girls will not be happy if they can't get to their homework stored on the computer! I will owe someone big time if you can help out!!!

01-10-2006	#2 (permalink)
JimmyMN party machine Join Date: Jan 2002 Location: Minneapolis-St. Paul Posts: 2,411	Ahhh... the BLUE SCREEN of DEATH Most Windows2000/XP messages of this sort present only a minor clue to the underlying problem. If I had 10 computers with the same exact error message, the solution (if possible) would probably be totally different for each. Most blue screen issues can't be resolved over the phone. The fact that it's alluding to an "inaccessible boot device", leads me to believe it's likely a boot virus or trojan. How do I remedy them? I'd clone your current hard drive (the patient) and attach it as a secondary drive in a computer with the latest virus definitions and then perform a full scan. The reason I don't work on the original is due to the possible side effects removing a virus can have... usually corruption of the registry. If I can fix the cloned drive without those side-effects, then I perform the same magic on the original. Got to have that parachute, so to speak. The good news... were not separated by too many miles. If you'd like me to look at it, I will. Oh... and beware of the Geek Squad... they don't take the precautions to protect your data. Just want to make sure you were forewarned! Jimmy Last edited by JimmyMN : 01-10-2006 at 10:50 AM.

01-10-2006	#3 (permalink)
Schaf32 toe in water Join Date: Dec 2005 Location: Frozen Tundra, Minnesota Posts: 42	One approach that you could take to try and resolve this issue yourself would be to go out to www.webroot.com and download the trial version of Spybot Search & Destroy. This is very easy to install and execute. I've found this application to be very good at identifing and resolving my virus/worm/trojan related issues. Last edited by Schaf32 : 01-10-2006 at 11:37 AM.

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01-10-2006	#4 (permalink)
lexiconmike way into it Join Date: Dec 2003 Location: Vancouver Canada Posts: 174	The first thing I would try is to reboot your computer, and while it is rebooting hit the F8 key continuosly until you get a preboot screen that alows you to boot from last known good configuration if it boots properly after that the problem is a driver conflict.This happens quite often after Chrismas, all the new toys plugging into the computer. If this does not work I would make an up to date bootable virus scan disk form a computer that has a CD burner and a good anti virus solution. The help files from the anti virus solution should allow you to do this. Lex

01-10-2006	#6 (permalink)
NorthMinnesota añejo Join Date: Jan 2004 Location: Minnesota Posts: 5,599	Ok...I already ahave spybot and Mcafee. Can't get to them because of the blue screen! Tried F8 , opened in safe mode and got to last known good configuration, clicked and still got the blue screen!!! No new toys for Christmas ...except for those darn video Ipods!!! I have a call in to a friend who works on the State of MN. computers...hope he can figure this out since I'm at my limits! I was just proud of myself for getting this far. I think I have just enough knowledge to be dangerous!

01-10-2006	#7 (permalink)
lexiconmike way into it Join Date: Dec 2003 Location: Vancouver Canada Posts: 174	try this Here is a link that has some things to try

01-10-2006	#8 (permalink)
Karatescotty very sparkly Join Date: Jul 2004 Location: New York Posts: 36	After you get it fixed...consider getting a Mac as your next computer. Its a great machine.

01-10-2006	#9 (permalink)
PDFly & Flash beachaholic Join Date: Oct 2005 Location: Abbotsford, BC - until we figure out some way to make Playa permanent! Posts: 291	Did you make any changes at all in the past couple of weeks, and especially between the last successful boot up and the problem? Changes include adding any hardware for the first time, even if you disconnected it afterward; adding any new software; updating any software (even if it did it automatically and just let you know); etc. If so, let us know. Try what lexiconmike suggested, and if that fails try again and this time choose to boot to safe mode. If you can get into safe mode but still cannot regularly boot, let us know.

01-10-2006	#12 (permalink)
NorthMinnesota añejo Join Date: Jan 2004 Location: Minnesota Posts: 5,599	I am Not having a good computer day!!! I can't open the link posted...can you pm me? Hmm... computer worked great last night. Wouldn't open this a.m. New digital camera software and Ipod video software added right after Christmas. Not sure about updates since girls use this computer and could have done the automatic update thing.

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