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Originally Posted by Bbbethie
Thanks, Shammy. I ended up finding it elsewhere only to quickly learn that you are considered quite the expert around here. Can I ask your personal opinion on the status of this resort? Would you recommend the Barcelo in the next couple months? After all the bad stories about Apple, I'm still considering booking a package through them for what I think is a fair price. Thoughts?
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I have 10 people at the Barcelo right now. While I hesitated sending them so close to when
you know what hit the fan...the truth is except for a few fairly minor issues, the Barcelo is fine! In a few months, EVERYTHING will be fine...and I wouldn't hesitate to book this resort or to book with Apple.
Here is the latest update from the Barcelo:
Barcelo Maya Beach Resort<O:p</O:p
From the desk of: Stefania Ballotta, Sales & Marketing Director, Barceló Hotels & Resorts México
As of July 28, 2005<O:p</O:p
<O:p</O:p
On behalf of Barceló Hotels & Resorts México, we would like to greet you and keep you updated about the current situation at Barceló Maya Beach Resort after the effects of Hurricane “Emily” at the Mayan Riviera.<O:p</O:p
The following services are being operated regularly at the hotels:<O:p</O:p
·Both buffet restaurants (Beach & Caribe) are operating 100 %. Caribe Buffet is open for breakfast and dinner while Beach Buffet is open from 7:00 am to 10:00 pm -non stop service is being held.<O:p</O:p
·Snack restaurant and Disco “Capitan Morgan” are operating as usual.<O:p</O:p
·Both specialty restaurants, Don Quijote & El Agave are functioning like before.<O:p</O:p
·A bar and a snack buffet have been opened at the beach in place of Rancho Grande, open from 10:30 am to 6:30 pm.<O:p</O:p
·Lobby & Theatre Bars are operating regularly. Pool Bar Caribe is functioning already. <O:p</O:p
·94% of room capacity will be in optimum condition by August 1st, the remaining 6% (80 rooms) will be operating by August 6.<O:p</O:p
·Both pools (Beach & Caribe) are clean and reopened.<O:p</O:p
·Room Service is available 24 hours.<O:p</O:p
· Kukulkan Theatre is performing its shows as before.<O:p</O:p
·Daily activities are being organized to entertain our guest as usual.<O:p</O:p
·Beach is already clean and in excellent condition.<O:p</O:p
·Phone lines have been reestablished normally. <O:p</O:p
The affected areas which have not been reestablished yet are the following:<O:p</O:p
·Business center and internet connection are still in the process f repairing. <O:p</O:p
·The Snack Restaurant “Rancho Grande” is still in reconstruction and will be opened approximately in one month.<O:p</O:p
·The gardens and layouts which were highly damaged, are in process of healing.<O:p</O:p
Lobster is still being served at dinner as long as the menu indicates so and according to availability in the market. Premium drinks with no charge are still being served until the end of the month. <O:p</O:p
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