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Old 09-07-2017   #4 (permalink)
canadiense loco
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Join Date: Oct 2009
Location: Red Deer,Alberta,Canada
Posts: 2,094
I had the same thing happen with a 4000 peso transaction through HSBC.
I had my bank back in Canada investigate it for me and was told that HSBC said there audit of the machine was normal so I was basically out of luck. Fortunately about 4 months later while speaking to my bank about another issue I brought up this situation with her and after sending my bank receipt she refunded my account just like that.
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