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Class Clown
Join Date: Feb 2003
Location: Winnipeg, Canada
Posts: 9,696
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Just posted that other thread about competitors, and came across this in the same file. Thought I'd throw it in here. I remember the seminar they handed this out at....about 40 years ago. I was pretty green at the time - I had just moved from the shop into sales - and I recall both of these made quite an impression. As a matter of fact, I seem to remember thay gave us a bunch of hand outs along this line, so I'll keep on looking. They might prove useful if you're into doing training sessions for your people. I never threw anything away, and it's surprising how much of it I was able to utilize years later when I had responsibility for creating training programs within my company or for volunteer organizations I worked with.
A SALESMAN'S PRAYER Oh Lord, in these days when anyone can sell anything, help me remember that it will not always be thus; that humility is still the hallmark of the successful salesman, that the seller is always the servant to the buyer; that arrogance loses as many orders as ignorance of the product line; that I have too short a memory to ever tell a lie, and that buyers have too long a memory ever to forget a wrong. Above all, help me to remember that no one ever lost an order because quality was too high or service too good. |
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life=playa
Join Date: Mar 2006
Location: Near Chicago
Posts: 805
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