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#1 (permalink) |
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aņejo
Join Date: Sep 2005
Posts: 2,867
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Cabinet fiasco
Solved at last. Home Depot offered us $500 to compensate for the damages of some cabinets (not structural), and also would have the two main ones remade. I wrote the CEO about how crappy their Rep behaved and sent out pics as well. They called and apologised
That same day after getting a call from the CEO's office, their customer service people called to find out what I thought of the quality. I told them Anyway, today I went to HD and made the decision to return all cabinets. It wasn't easy to do since they're here, and I spent MONTHS making my choices and nailing down everything I wanted, but as my mother said, that wasn't a good enough reason to keep sub standard merchandise...will get a full refund, no restocking fee (according to the KD), and will be looking at custom made instead. On a positive note. I've lined up a good electrician, good tilesetter, and have a possible plumber and drywall person coming out tomorrow to see what I need done. We also saw the work of a cabinet maker over the weekend, and were impressed. Will be trying my hand at being my own GC, so I have no one to fire or cuss out but myself ![]() |
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#2 (permalink) | |
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aņejo
Join Date: Dec 2005
Location: north of Pittsburgh
Posts: 9,477
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Quote:
I will post a picture of the complete assembly when it is done. I thought it would be done by now, but as you know better than anyone, there are more delays than I can believe. I think you will be much happier with custom made cabinets. We are. |
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#3 (permalink) |
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aņejo
Join Date: Sep 2005
Posts: 2,867
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You went custom? What I like is that the cabinet maker lives in my state (an hour away), and he actually returns calls. He just told me that I could go from 36" to 42" cabinets (uppers) for an additional $200
That would have run into lots more with most semi-custom companies.Would love to see your pics and I'll share mine when it's completed and before (when he starts working) so you all can see how it's going. What door style and colour did you choose? |
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#4 (permalink) | |
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aņejo
Join Date: Dec 2005
Location: north of Pittsburgh
Posts: 9,477
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Quote:
The cabinets we have in our kitchen where we live were also custom built by a man who is now deceased, but the cabinets are wormy chestnut and are just beautiful. Tomorrow I will take a picture of the cabinets in our house and post them for you. The mistake that was made then was the shelves are not adjustable, so certain things must go on certain shelves and there is no lazy susan in the corner cabinets. Other than that, perfect! Feel free to PM me with any questions. |
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#7 (permalink) | |
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aņejo
Join Date: Dec 2005
Location: north of Pittsburgh
Posts: 9,477
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Quote:
We have full extension drawers in the kitchen in the house we are selling, but no pantry in that kitchen, it's too small for one. There are so many things to consider when ordering cabinets. Maybe someday I'll get the kitchen of my dreams. Get yours while you can ![]() |
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#8 (permalink) |
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Brit basher
![]() Join Date: Aug 2004
Location: Saskatoon, Saskatchewan, Canada
Posts: 16,827
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Glad they fixed their problem.
We got our countertops last spring through Home Depot and they gave us the wrong finish (a high gloss on the laminate, when we had ordered the 'sparkle' finish). They replaced them for free and ate the cost, as they should- not what we ordered. |
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#9 (permalink) |
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aņejo
Join Date: Sep 2005
Posts: 2,867
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You can put in a lot of stuff into that pantry to make it easier to use. Have you checked out IKEA? Lots of people and cabinetmakers use stuff from the following company:
http://www.rev-a-shelf.com/solutions.asp |
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