Your agent messed up and because of that you can only choose between 2 hotels? I never heard of such a thing....how did she mess up? Don't mind me, I'm just curious. :roll:
Anyway, they Barcelo IS as nice as the Gala, if not nicer. The 2 resorts are pretty evenly matched when it comes to food, service and other amenities. The Barcelo has a better beach and the grounds are truly outstanding. Their nightime entertainment is very professional. The Gala is a much smaller hotel and closer to PDC so if that's important to you, your decision should be easier. Both places would be good for an 11 year old as they are both are extremely family friendly hotels. The Gala does have a seperate teen club.
Close your eyes and pick one out of a hat. You really can't go wrong with either.