Originally posted by "heatherh"
we are going April 18,we have been reading various reviews about an overbooking problem, we will be very disappointed if this happens, has anyone actually had this happen to them?? we cant wait to go this is our first visit to PDC.
April 18 is at the tail end of peak season. I wouldn't worry about overbooking. Some of the folks that were upset that their room choices were not honored may not have noticed ROH on their reservation confirmation. ROH means Run Of House, a good travel agent will explain that means that the hotel can put you in any room of the type you paid for based on availablity. Specific reservation by room number or location usually will cost more.
So if you have ROH on your reservation it means you can ask for ocean view, but if the hotel has more capacity in less desirable room locations it can put you there.
Another thing at Porto Real, after a few days stay if you are a first time guest they will offer you an opportunity to split your stay at their sister hotel El Gran Caribe in Cancun. But it is not manditory and sometimes it involves a room type upgrade for free.
When I've stayed it's usually been during the slow season, first week of December. It's cold enough back home that a stay someplace tropical is appreciated and I still get budget summer rates. You never have to worry about overbooking during low season.