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Too bad you didn't enjoy your stay. We were there 4 years ago and thought it was pretty good. Beds were hard, but they are like that in most places. We stayed at the IB Tucan/Quetzal last year(about 3 resorts or so south of where you stayed), and really liked it. We are back there again this year with friends. It has always received good reviews, maybe try it next time.
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