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You can't go wrong with the Playa Maya --- great location easily accessible to everything with terrific staff/management. Shangri-La is further away from town and larger. Continental Plaza is oldest hotel in Playa and could use a face lift --- I wouldn't even put in the same category as the Playa Maya and Shangri-La.
There's been lots of previous discussions about all 3 of these hotels --- I'd recommend doing a search on each of them and reading what's been said by others.
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