Experiences with Spirit Air?

Dan-0 · 04-02-2008

We're shopping for airline tickets from Atlanta-Cancun in early June. I just noticed the other day that Spirit has very good prices, but when we started reading about them on TripAdvisor, we found a lot of negative comments about them and not too many positive ones. Does anybody have any experiences with them, good or bad?

Buggirl · 04-02-2008

Quote:

Originally Posted by Dan-0

We're shopping for airline tickets from Atlanta-Cancun in early June. I just noticed the other day that Spirit has very good prices, but when we started reading about them on TripAdvisor, we found a lot of negative comments about them and not too many positive ones. Does anybody have any experiences with them, good or bad?

Don't know- I'll tell you in May

We got 2 RT tickets to Cancun for $520 out of Boston. That includes taxes. We found out AFTER we booked that you have to pay $10/way/bag to check your luggage

We take that as a challenge- we'll be packing light

My bad for not checking that first- never occurred to me.......

Th3Skipper · 04-02-2008

I do their Atlantic City to Tampa and back and you cant beat it! Going to those other destinations, I dont know what to tell you.

melliedee · 04-02-2008

I flew out of Detroit last year with Spirit. They do charge ten bucks for your luggage, and they lost everyone who was on a connecting flight's luggage at the Cancun airport. We had to wait in a small line and fill out a form. The luggage was delivered to our hotel, probably 2-3 hours later. No biggie. They do have cheap prices.

MChance · 04-02-2008

Dan-O,

I"ve flown SpiritAir to Las Vegas a couple of times out of Atlanta, and once to Orlando. I've had no issues with them. I used to complain about their luggage fee, but now it looks like all of the airlines are going to charge some type of fee. One tip, at least this was valid for the last couple of months, you could log into the SpiritAir site and only have to pay $10 per suitcase, as compared to paying $20 per suitcase at the ticket counter.

Mike

Babaloo · 04-02-2008

i haven't heard of any crashes with Spirit Air
that's a good thing and that qualifies them to be my carrier
What could the negatives be?
Lost luggage? Rude attendants? Late or canceled departures?
That kinda defines most airlines nowadays

Th3Skipper · 04-02-2008

Quote:

Originally Posted by melliedee

I flew out of Detroit last year with Spirit. They do charge ten bucks for your luggage, and they lost everyone who was on a connecting flight's luggage at the Cancun airport. We had to wait in a small line and fill out a form. The luggage was delivered to our hotel, probably 2-3 hours later. No biggie. They do have cheap prices.

Doh! That stinks... I think you always have a greater chance of your luggage being misplaced on connecting flights rather than going direct. Now that you mentioned it they did charge me for my bag and my wifes. I you do it online though they only charge 5 bucks instead of ten.

ddawb · 04-02-2008

We flew Spirit to Cancun Feb/Mar. 2008. We left from Tampa, Fl with plane change at their hub in Ft Lauderdale and onto Cancun. The plane is as comfortable

as any other, there were no problems with flight times. Just remember to get your discount voucher online for your $10 checked luggage fee or they will charge you $20 each checked bag.

**Susie Q Roo** · 04-02-2008

I flew them from Cancun to Orlando in January. The flights were fine, attendants were fine, planes were fine. However, their gate area in Ft Lauderdale was a freakin' ZOO! Don't plan on picking up a snack there (or having a potty break!

) as lines were at least half an hour long. Gate areas are packed solid with people and they had issues changing everyone's gates when I was there so people were shoving themselves through trying to get to where they needed to be and confusion reigned. Otherwise, they are well worth the cheaper prices.

Dan-0 · 04-02-2008

Thanks for the replies. My wife found a good deal on Aeromexico- nonstop ATL-CUN tickets so she bought them. She's afraind prices are going to keep going up and she's probably right.

Most of the complaints about Spirit on TripAdvisor had to do with missed or cancelled connecting flights and overall customer service, or lack of it. Since we would be connecting in Miami, we would run that risk, however small that might be. I would like to try them in the future, they sure have good prices. You can't beat Aeromexico, though. They serve food and FREE drinks!

BTW: we paid about $2,600.00 for all 4 of us- no, flying ain't cheap anymore!

Aimee'n'Bill · 04-04-2008

Twice inthe last couple of years we've booked a non-stop from Detroit to CUN only to have Spirit e-mail us at a later date that we would then have a one-stop, with a lengthy layover. Unfortunately, their price is hard to beat, even with the luggage fee, and we're flying them again in May.

HWP4Bob · 04-08-2008

Used Spirit in late Nov. 2007, Ft. Lauderdale to Cancun R/T = $121.00
Early Jan. 2008, Ft. Lauderdale to Nassau R/T = $106.00
This Apr., Ft. Lauderdale to Grand Caymans R/T = $111.00
"NUFF SAID"

JoanieBlon · 04-08-2008

Quote:

Originally Posted by HWP4Bob

Used Spirit in late Nov. 2007, Ft. Lauderdale to Cancun R/T = $121.00
Early Jan. 2008, Ft. Lauderdale to Nassau R/T = $106.00
This Apr., Ft. Lauderdale to Grand Caymans R/T = $111.00
"NUFF SAID"

Hope they don't go out of business like other airlines are doing before we head down to Playa on May 29th!

Buggirl · 04-08-2008

Quote:

Originally Posted by JoanieBlon

Hope they don't go out of business like other airlines are doing before we head down to Playa on May 29th!

shhhh

bite your tongue! No more airlines are going to collapse- and I'm not just saying that because I'm flying Spirit in a month.........

life@GrosCap · 04-09-2008

I'm going Spirit too - from Detroit. After reading all the reviews, I'm just hoping that I don't get bumped from non-stop to a layover in Ft. Lauderdale. It seems like this airport is the cause of much of the frustration with Spirit flights. Oh yeah, I hope thay can keep their planes in the air for another 10 days too - as long as I get to Mexico, I'm happy. A delay in returning home would be no problem at all!

04-02-2008	#1 (permalink)
Dan-0 beachaholic Join Date: Feb 2008 Location: Huntsville, AL Posts: 383	Experiences with Spirit Air? We're shopping for airline tickets from Atlanta-Cancun in early June. I just noticed the other day that Spirit has very good prices, but when we started reading about them on TripAdvisor, we found a lot of negative comments about them and not too many positive ones. Does anybody have any experiences with them, good or bad?

04-02-2008	#10 (permalink)
Dan-0 beachaholic Join Date: Feb 2008 Location: Huntsville, AL Posts: 383	Thanks for the replies. My wife found a good deal on Aeromexico- nonstop ATL-CUN tickets so she bought them. She's afraind prices are going to keep going up and she's probably right. Most of the complaints about Spirit on TripAdvisor had to do with missed or cancelled connecting flights and overall customer service, or lack of it. Since we would be connecting in Miami, we would run that risk, however small that might be. I would like to try them in the future, they sure have good prices. You can't beat Aeromexico, though. They serve food and FREE drinks! BTW: we paid about $2,600.00 for all 4 of us- no, flying ain't cheap anymore! Last edited by Dan-0 : 04-02-2008 at 09:06 PM.

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04-02-2008	#3 (permalink)
Th3Skipper toe in water Join Date: Mar 2008 Location: New Jersey Posts: 52	I do their Atlantic City to Tampa and back and you cant beat it! Going to those other destinations, I dont know what to tell you.

04-02-2008	#4 (permalink)
melliedee añejo Join Date: Jan 2007 Location: Toledo, OH Posts: 3,605	I flew out of Detroit last year with Spirit. They do charge ten bucks for your luggage, and they lost everyone who was on a connecting flight's luggage at the Cancun airport. We had to wait in a small line and fill out a form. The luggage was delivered to our hotel, probably 2-3 hours later. No biggie. They do have cheap prices.

04-02-2008	#5 (permalink)
MChance way into it Join Date: Apr 2007 Location: Cumming, GA Posts: 140	Dan-O, I"ve flown SpiritAir to Las Vegas a couple of times out of Atlanta, and once to Orlando. I've had no issues with them. I used to complain about their luggage fee, but now it looks like all of the airlines are going to charge some type of fee. One tip, at least this was valid for the last couple of months, you could log into the SpiritAir site and only have to pay $10 per suitcase, as compared to paying $20 per suitcase at the ticket counter. Mike

04-02-2008	#6 (permalink)
Babaloo añejo Join Date: Apr 2004 Location: Paamul, Q Roo Mexico Posts: 10,365	i haven't heard of any crashes with Spirit Air that's a good thing and that qualifies them to be my carrier What could the negatives be? Lost luggage? Rude attendants? Late or canceled departures? That kinda defines most airlines nowadays

04-02-2008	#8 (permalink)
ddawb very sparkly Join Date: Feb 2008 Location: Lakeland, Florida Posts: 25	We flew Spirit to Cancun Feb/Mar. 2008. We left from Tampa, Fl with plane change at their hub in Ft Lauderdale and onto Cancun. The plane is as comfortable as any other, there were no problems with flight times. Just remember to get your discount voucher online for your $10 checked luggage fee or they will charge you $20 each checked bag.

04-02-2008	#9 (permalink)
Susie Q Roo paradisiac Join Date: May 2003 Location: Q Roo Posts: 10,525	I flew them from Cancun to Orlando in January. The flights were fine, attendants were fine, planes were fine. However, their gate area in Ft Lauderdale was a freakin' ZOO! Don't plan on picking up a snack there (or having a potty break! ) as lines were at least half an hour long. Gate areas are packed solid with people and they had issues changing everyone's gates when I was there so people were shoving themselves through trying to get to where they needed to be and confusion reigned. Otherwise, they are well worth the cheaper prices.

04-04-2008	#11 (permalink)
Aimee'n'Bill reposado Join Date: Nov 2006 Location: Grosse Pointe, Michigan Posts: 1,198	Twice inthe last couple of years we've booked a non-stop from Detroit to CUN only to have Spirit e-mail us at a later date that we would then have a one-stop, with a lengthy layover. Unfortunately, their price is hard to beat, even with the luggage fee, and we're flying them again in May.

04-08-2008	#12 (permalink)
HWP4Bob sandflea Join Date: Sep 2007 Posts: 5	Used Spirit in late Nov. 2007, Ft. Lauderdale to Cancun R/T = $121.00 Early Jan. 2008, Ft. Lauderdale to Nassau R/T = $106.00 This Apr., Ft. Lauderdale to Grand Caymans R/T = $111.00 "NUFF SAID"

04-09-2008	#15 (permalink)
life@GrosCap way into it Join Date: Sep 2006 Location: Gros Cap (Sault, Ontario) Posts: 154	I'm going Spirit too - from Detroit. After reading all the reviews, I'm just hoping that I don't get bumped from non-stop to a layover in Ft. Lauderdale. It seems like this airport is the cause of much of the frustration with Spirit flights. Oh yeah, I hope thay can keep their planes in the air for another 10 days too - as long as I get to Mexico, I'm happy. A delay in returning home would be no problem at all!

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