RPDC Online Check In

Th3Skipper · 05-06-2008

"At this time our ONLINE Suite Assignment is not available, please contact the following email and with pleasure we will assist you in a short time"

Has anyone gotten this before? I am going to be really p!$$ed if I get bumped!!!!!!!!!!!!!!!!!!!

**Shammy** · 05-06-2008

Sometimes their system goes down, especially true when many people are trying to access it at the same time (like around midnight). Other times they may simply have computer issues. You just have to keep trying until you can get in!

Th3Skipper · 05-06-2008

Ok.........

TY

Th3Skipper · 05-06-2008

Well... I was able to get further and complete check in but I couldnt choose my suite. Anyone have any idea why?

carroll · 05-06-2008

What type of room are you staying in? If you are in a standard room, you can check-in online but cannot choose your room.

**Shammy** · 05-06-2008

The online check in system is down, and has been most (all!) of the day.

Th3Skipper · 05-07-2008

I was able to check in online but I couldnt select my room because they are totally going to hose me on my suite. I confirmed through email with the conciere and they dont have the correct room reserved for me. Contacted my travel agent and I am waiting to see where this goes.......................

. I knew they would hose me!

Th3Skipper · 05-07-2008

Quote:

Originally Posted by carroll

What type of room are you staying in? If you are in a standard room, you can check-in online but cannot choose your room.

I reserved a Royal Beach Front walk out... They have me down for a Royal Ocean Front.

**Shammy** · 05-07-2008

Quote:

Originally Posted by Th3Skipper

I reserved a Royal Beach Front walk out... They have me down for a Royal Ocean Front.

I guess they put you in the oceanfront and bumped my client out of his oceanfront and into an ocean view! I am working on this right now with a whole passle of people, trying to bump him back in, but I am being told the room changes are for one night only - his is anyway, not sure about yours.

kidkaos · 05-07-2008

Hopefully this is an isolated incident. We're getting very close (and ready) for our trip to RPDC leaving May 31st. Have my fingers crossed.

Also just so I can put these in my records, i've run across many posts about the different naming conventions you may need to try to get logged in. Could someone post the all the ways you may need to use for the online check-in?

ageej617 · 05-07-2008

Me and my fiance are going to RPDC for our honeymoon. We've been working with a travel agent for flight and hotel, etc. Will we need to reserve a room online or is that something that the travel agent does? She acted like she would get us a non-smoking, king bed with an ocean view. Can she do that, or is it up to us?

kidkaos · 05-07-2008

If you have reserved a Oceanview room or higher the room type is up to you when you check-in online. I had some friends who went last year and said when you check-in online you can see what type of beds are in the room (2 doubles or 1 king), and see if the room side is smoking or non-smoking.

**Shammy** · 05-07-2008

Quote:

Originally Posted by kidkaos

Also just so I can put these in my records, i've run across many posts about the different naming conventions you may need to try to get logged in. Could someone post the all the ways you may need to use for the online check-in?

You simply follow what the site asks you to fill in - which is first name, last name and arrival date. There's no other way to fill it in.

carroll · 05-07-2008

Shammy - If you are bumped, is there any type of recourse for getting your money back or at least the difference in cost if you are put into a cheaper room?

Also, I have heard about online check-in that you may have to put both parties first names if there is more than one person in the room

**Shammy** · 05-07-2008

If you are downgraded to a room type less than what you booked, they will refund the difference - and they have also given spa comps for the inconvenience. Don't know if they do that for all, but that's what they're offering my client IF we can not get him back into the room he booked. At present, we are still working on this.

I can't comment more than I already did with regards to the names and the online check in. All I can additionally say is that my clients have had no trouble entering names and have been able to access the system - when it works that is!

05-06-2008	#1 (permalink)
Th3Skipper toe in water Join Date: Mar 2008 Location: New Jersey Posts: 59	RPDC Online Check In "At this time our ONLINE Suite Assignment is not available, please contact the following email and with pleasure we will assist you in a short time" Has anyone gotten this before? I am going to be really p!$$ed if I get bumped!!!!!!!!!!!!!!!!!!!

05-06-2008	#6 (permalink)
Shammy Moderator Join Date: Aug 2003 Location: The Joisey Shore Posts: 10,478	The online check in system is down, and has been most (all!) of the day. Last edited by Shammy; 05-06-2008 at 08:45 PM.

05-06-2008	#2 (permalink)
Shammy Moderator Join Date: Aug 2003 Location: The Joisey Shore Posts: 10,478	Sometimes their system goes down, especially true when many people are trying to access it at the same time (like around midnight). Other times they may simply have computer issues. You just have to keep trying until you can get in!

05-06-2008	#3 (permalink)
Th3Skipper toe in water Join Date: Mar 2008 Location: New Jersey Posts: 59	Ok......... TY

05-06-2008	#4 (permalink)
Th3Skipper toe in water Join Date: Mar 2008 Location: New Jersey Posts: 59	Well... I was able to get further and complete check in but I couldnt choose my suite. Anyone have any idea why?

05-06-2008	#5 (permalink)
carroll into ruins Join Date: Feb 2008 Posts: 79	What type of room are you staying in? If you are in a standard room, you can check-in online but cannot choose your room.

05-07-2008	#7 (permalink)
Th3Skipper toe in water Join Date: Mar 2008 Location: New Jersey Posts: 59	I was able to check in online but I couldnt select my room because they are totally going to hose me on my suite. I confirmed through email with the conciere and they dont have the correct room reserved for me. Contacted my travel agent and I am waiting to see where this goes....................... . I knew they would hose me!

05-07-2008	#10 (permalink)
kidkaos very sparkly Join Date: Mar 2008 Location: Nashville Posts: 28	Hopefully this is an isolated incident. We're getting very close (and ready) for our trip to RPDC leaving May 31st. Have my fingers crossed. Also just so I can put these in my records, i've run across many posts about the different naming conventions you may need to try to get logged in. Could someone post the all the ways you may need to use for the online check-in?

05-07-2008	#11 (permalink)
ageej617 lost on fifth Join Date: Apr 2008 Posts: 12	Me and my fiance are going to RPDC for our honeymoon. We've been working with a travel agent for flight and hotel, etc. Will we need to reserve a room online or is that something that the travel agent does? She acted like she would get us a non-smoking, king bed with an ocean view. Can she do that, or is it up to us?

05-07-2008	#12 (permalink)
kidkaos very sparkly Join Date: Mar 2008 Location: Nashville Posts: 28	If you have reserved a Oceanview room or higher the room type is up to you when you check-in online. I had some friends who went last year and said when you check-in online you can see what type of beds are in the room (2 doubles or 1 king), and see if the room side is smoking or non-smoking.

05-07-2008	#14 (permalink)
carroll into ruins Join Date: Feb 2008 Posts: 79	Shammy - If you are bumped, is there any type of recourse for getting your money back or at least the difference in cost if you are put into a cheaper room? Also, I have heard about online check-in that you may have to put both parties first names if there is more than one person in the room

05-07-2008	#15 (permalink)
Shammy Moderator Join Date: Aug 2003 Location: The Joisey Shore Posts: 10,478	If you are downgraded to a room type less than what you booked, they will refund the difference - and they have also given spa comps for the inconvenience. Don't know if they do that for all, but that's what they're offering my client IF we can not get him back into the room he booked. At present, we are still working on this. I can't comment more than I already did with regards to the names and the online check in. All I can additionally say is that my clients have had no trouble entering names and have been able to access the system - when it works that is!

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