Alltournative's Coba-Pac-Chen tour- book how far in advance?

Carma · 08-14-2003

How far in advance must I reserve a place on Alltournative's Coba Pac-Chen tour? How far in advance to these tours fill up?

The main reason I'm coming to Playa is to do this tour, so I don't want to miss out... I only have 1 particular day I can go!

Does anyone know if you must pay in advance, or if payment is only the day of the tour? I have emailed them to reserve our day, but haven't heard back yet. Thanks! :roll:

KKIL · 08-15-2003

Carma,
I booked a couple months in advance. They are really really slow at returning emails. I have been trying for three weeks to get them to reply to an email to increase the number of people on our reserved date and have yet to hear back. I do not know what there deal is, you would think for 13 people x $92.00 each that I would get some type of reply. I am less than three weeks away from my trip so I am probally going to have to phone them. If any locals know anyone who works at Alltournative could you tell them to reply to their emails, it is bad customer service to neglect requests from paying customers.
Good Luck Carma.
KK

Lust4Travel · 08-15-2003

Last year (October) I booked online about 2 weeks in advance. I received an email confirmation with a number to call once in PDC to confirm pickup, etc. I think we paid once we confirmed.

Don't they have a toll free number now (I think I read that)? That might be an easier way to check on things.

Have a great time! It's a fabulous experience.

theres126 · 08-15-2003

I returned from PDC last week, and did the Coba Pac-Chen tour on my last day. It was worth every penny! My kids and I (they are 9 and 13) decided that it was definitely our favorite and most memorable thing we did while there (and we did a lot!)

We booked at the Continental Hotel 2 days before the trip - thereby bypassing going directly through Alltournative. The guy at the Continental called while we sat there - like you, we were limited in days - out of the two, one was available. We did wait until last minute, so you should have luck reserving in advance. Maybe if you call your resort or hotel, they can set up the tour for you. We did have to pay when we reserved the tour. We didn't have that availability where we stayed (we rented a condo at Xaman-Ha), but the Continental was more than willing to make the reservation for us.

One word of caution - the climb out of the cenote is HARD! I did it, and felt quite a sense of accomplishment for doing so (I was the only "mom" who made it, and I think only one Dad did too), but it was hard. Good feeling to get to the top though, and the cenote was really amazing. I loved rapelling down into it!

Good luck - and have fun!

seahawk · 08-16-2003

We had the pleasure of the Pac Chen Coba Alltournative tour last month.
We contacted Alltournative about 1 month out and like many other posters, we experienced slow communications, BUT they arrived as promised.
The Pac Chen tour is great for children ages 8 and up and my teenaged son loved it.
Therea's trip intererary was the mirror image of ours, we did Coba' first, then hit the cennote' and ended with the zipline/repelling. The zipline and repelling is a good beginner's level adventure, I have extensive experience in repelling from structures and found the guide to be very knowledgable and safety consconsius.
The food was good, but this is really a beginner's sampler trip. A great way to get a taste.
We also took a Sian Ka'an trip in Muyil area out of Ana y Jose, it was fun and interesting to my son, but I doubt a younger child would have enjoyed. We floated a channel, that was canopied, had a good variety of plant life, bromilieads and orchids, birds and some iguanas and small crocs. Our guide was a well spoken biologist and some of the plant and wildlife was similar to what we se here in Florida, so we had some interesting discussions. You'll visit a medium sized archilogical site that is largely undeveloped and not crowded, we were only group, 12 of us, there for the entire time.The trip ended with an afternoon meal at Ana Y Jose's on beach south of Tulum.
We also hiked south of Tulum in Punta Allen area, it was fun but not for children. The ride south of Tulun to Punta Allen is on a dirt road. It is almost bone jarring and we got our money's worth out of our rental car. We've been to Chichen Itza and scouted some of the towns on 180. My son and I spent alot of time "on the road" driving 307 and 180, and exploring some of the side roads and smaller villages. We are not normally into organized trips, but in this case these tours were introductory and well worth the time and money.
If you want a good beginner's adveture trip this is the best we've found. Next time we'll stay a few days in PDC and then my son and I will do a 3 day trip kayaking Punta Allen.
Lastly, we also spent time in Cancun and in fact, stayed there part of the time. We caught a Cancun Logesteros baseball game, AAA level, just below Major League, it was great, a liter of beer was $3 and the tacos and flan served in the seats were very good. The stadium is just west of Walmart on mainland. The beaches on Cancun Hotel Zones are very nice and clean, the night life is varied to, so we had the best of all worlds, some "tourist beach time", some time in PDC and a bunch of time in the countryside.

Have a great trip.

Carma · 08-19-2003

Thanks to everyone for their great info on the Coba Pac-Chen tour. I called the Alltournative office, and they said that it is not necessary to book more than 1 month in advance, and that most people book the day before.

08-14-2003	#1 (permalink)
Carma sandflea Join Date: Aug 2003 Posts: 8	Alltournative's Coba-Pac-Chen tour- book how far in advance? How far in advance must I reserve a place on Alltournative's Coba Pac-Chen tour? How far in advance to these tours fill up? The main reason I'm coming to Playa is to do this tour, so I don't want to miss out... I only have 1 particular day I can go! Does anyone know if you must pay in advance, or if payment is only the day of the tour? I have emailed them to reserve our day, but haven't heard back yet. Thanks! :roll:

08-15-2003	#2 (permalink)
KKIL lost on fifth Join Date: May 2003 Posts: 22	Coba Pach Chen Tour Carma, I booked a couple months in advance. They are really really slow at returning emails. I have been trying for three weeks to get them to reply to an email to increase the number of people on our reserved date and have yet to hear back. I do not know what there deal is, you would think for 13 people x $92.00 each that I would get some type of reply. I am less than three weeks away from my trip so I am probally going to have to phone them. If any locals know anyone who works at Alltournative could you tell them to reply to their emails, it is bad customer service to neglect requests from paying customers. Good Luck Carma. KK

08-16-2003	#5 (permalink)
seahawk lost on fifth Join Date: Jun 2003 Location: South Florida- a little piece of heaven called _____ Posts: 17	Pac Chen Coba.. and some ramblings.. We had the pleasure of the Pac Chen Coba Alltournative tour last month. We contacted Alltournative about 1 month out and like many other posters, we experienced slow communications, BUT they arrived as promised. The Pac Chen tour is great for children ages 8 and up and my teenaged son loved it. Therea's trip intererary was the mirror image of ours, we did Coba' first, then hit the cennote' and ended with the zipline/repelling. The zipline and repelling is a good beginner's level adventure, I have extensive experience in repelling from structures and found the guide to be very knowledgable and safety consconsius. The food was good, but this is really a beginner's sampler trip. A great way to get a taste. We also took a Sian Ka'an trip in Muyil area out of Ana y Jose, it was fun and interesting to my son, but I doubt a younger child would have enjoyed. We floated a channel, that was canopied, had a good variety of plant life, bromilieads and orchids, birds and some iguanas and small crocs. Our guide was a well spoken biologist and some of the plant and wildlife was similar to what we se here in Florida, so we had some interesting discussions. You'll visit a medium sized archilogical site that is largely undeveloped and not crowded, we were only group, 12 of us, there for the entire time.The trip ended with an afternoon meal at Ana Y Jose's on beach south of Tulum. We also hiked south of Tulum in Punta Allen area, it was fun but not for children. The ride south of Tulun to Punta Allen is on a dirt road. It is almost bone jarring and we got our money's worth out of our rental car. We've been to Chichen Itza and scouted some of the towns on 180. My son and I spent alot of time "on the road" driving 307 and 180, and exploring some of the side roads and smaller villages. We are not normally into organized trips, but in this case these tours were introductory and well worth the time and money. If you want a good beginner's adveture trip this is the best we've found. Next time we'll stay a few days in PDC and then my son and I will do a 3 day trip kayaking Punta Allen. Lastly, we also spent time in Cancun and in fact, stayed there part of the time. We caught a Cancun Logesteros baseball game, AAA level, just below Major League, it was great, a liter of beer was $3 and the tacos and flan served in the seats were very good. The stadium is just west of Walmart on mainland. The beaches on Cancun Hotel Zones are very nice and clean, the night life is varied to, so we had the best of all worlds, some "tourist beach time", some time in PDC and a bunch of time in the countryside. Have a great trip.

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08-15-2003	#3 (permalink)
Lust4Travel ruined Join Date: Sep 2002 Location: Pittsburgh, PA but NoVA born and raised Posts: 82	Last year (October) I booked online about 2 weeks in advance. I received an email confirmation with a number to call once in PDC to confirm pickup, etc. I think we paid once we confirmed. Don't they have a toll free number now (I think I read that)? That might be an easier way to check on things. Have a great time! It's a fabulous experience.

08-15-2003	#4 (permalink)
theres126 sandflea Join Date: Mar 2003 Posts: 8	I returned from PDC last week, and did the Coba Pac-Chen tour on my last day. It was worth every penny! My kids and I (they are 9 and 13) decided that it was definitely our favorite and most memorable thing we did while there (and we did a lot!) We booked at the Continental Hotel 2 days before the trip - thereby bypassing going directly through Alltournative. The guy at the Continental called while we sat there - like you, we were limited in days - out of the two, one was available. We did wait until last minute, so you should have luck reserving in advance. Maybe if you call your resort or hotel, they can set up the tour for you. We did have to pay when we reserved the tour. We didn't have that availability where we stayed (we rented a condo at Xaman-Ha), but the Continental was more than willing to make the reservation for us. One word of caution - the climb out of the cenote is HARD! I did it, and felt quite a sense of accomplishment for doing so (I was the only "mom" who made it, and I think only one Dad did too), but it was hard. Good feeling to get to the top though, and the cenote was really amazing. I loved rapelling down into it! Good luck - and have fun!

08-19-2003	#6 (permalink)
Carma sandflea Join Date: Aug 2003 Posts: 8	Thanks to everyone for their great info on the Coba Pac-Chen tour. I called the Alltournative office, and they said that it is not necessary to book more than 1 month in advance, and that most people book the day before.

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