RPDC Online checkin down. Help!

HMH G · 07-11-2008

Been trying since 8.... it takes me to a page that reads,

"At this time our online suite assignment is not available, please contact us to the following address and with a pleasure we will assist in a short time"

We emailed, haven't heard anything back.

Does this happen often? What do you do, just keep trying and trying?

We're in a king Junior Suite, if that matters.

billnbec · 07-12-2008

Same happened to me today. I finally got through for registration but could not select our room.

**Shammy** · 07-12-2008

It's still down.

I'm trying to check in for a client who got married today, and who is just a tad too busy to be bothered with a midnight check in!

What a pain in the arse..you'd think they'd have it fixed now that it's been down more than a day.

**Shammy** · 07-13-2008

Nevermind - just a leeeeetle delay I guess but I just got in!

mrcool138 · 07-13-2008

I was at the wedding and your client is really looking forward to going to the Royal. How great of you to help him out with the online check in!!

**Shammy** · 07-13-2008

Quote:

Originally Posted by mrcool138

I was at the wedding and your client is really looking forward to going to the Royal. How great of you to help him out with the online check in!!

I was thinking about him AND you last night - I thought you might be at the wedding!

So yep, I volunteered to stay up to do the check in.

I figured he might be a tad busy last night.

A little bit of drama trying to get in, the system was down and I e mailed a contact at the hotel who actually got back to me first thing this morning!

But before she did, I was able to get in and reserved them #396, which was the best room available (I thought so anyway!).

They're going to have a great time!

07-11-2008	#1 (permalink)
HMH G way into it Join Date: May 2007 Location: Oklahoma Posts: 121	RPDC Online checkin down. Help! Been trying since 8.... it takes me to a page that reads, "At this time our online suite assignment is not available, please contact us to the following address and with a pleasure we will assist in a short time" We emailed, haven't heard anything back. Does this happen often? What do you do, just keep trying and trying? We're in a king Junior Suite, if that matters.

07-12-2008	#2 (permalink)
billnbec sandflea Join Date: Jul 2008 Location: orange county, ca Posts: 6	Same happened to me today. I finally got through for registration but could not select our room.

07-12-2008	#3 (permalink)
Shammy Travel Insurance Tester Join Date: Aug 2003 Location: The Joisey Shore Posts: 17,467	It's still down. I'm trying to check in for a client who got married today, and who is just a tad too busy to be bothered with a midnight check in! What a pain in the arse..you'd think they'd have it fixed now that it's been down more than a day.

07-13-2008	#4 (permalink)
Shammy Travel Insurance Tester Join Date: Aug 2003 Location: The Joisey Shore Posts: 17,467	Nevermind - just a leeeeetle delay I guess but I just got in!

07-13-2008	#5 (permalink)
mrcool138 beachaholic Join Date: Jan 2004 Location: indiana Posts: 251	I was at the wedding and your client is really looking forward to going to the Royal. How great of you to help him out with the online check in!!

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