Here is the report on the Reef Club I posted after our stay there last year. Hope this is of some help.
Reef Club Report 8/03
We returned from a week at the Reef Club on Sept. 3. It is a nice "budget" resort. The rooms are a decent size and we found then to be very clean and in good repair. Same with the bathrooms. Some rooms have lovely balconies which face in towards the grounds of the property while others face one of the roads in Playacar. The first room we were assigned to had one of the these balconies, but when we politely asked if we could have a room facing in to look at the beautiful grounds, the manager immediately switched us to another room on a third floor. We were glad we asked because we had three full days of rain, and it was nice to sit on the balcony and read our books and not see cars going by! I would definitely ask for a room on either the second or third floor and close to the pool/beach area as it does smell musty around the cenoto. As I said, the grounds are beautiful, epecially at night when the balconies are lit by half moon lights, and the walkways around the cenote are also lit up. There are charming "kissing chairs" scattered throughout the property. All of the staff are extremely hard-working, very polite and friendly. The beach is spectacular, and is the best feature of the hotel. It is spacious and less crowded than other resorts. There were only two things about this resort that disappointed us. The first was the food. We have stayed at other AIs in Playacar and Cozumel where the food was far superior. We are not picky eaters so we never went hungry, but the quality and quantity was just not there, even in Boticelli's. The second thing that may disappoint some people is the pools. We prefer the ocean, and never really use the pools, but if you do like a nice pool to swim in, you will not find it here. They are much smaller than what you see on their website.