Thread: Cabinet fiasco
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Old 09-25-2006   #1 (permalink)
MaripositaII
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Join Date: Sep 2005
Posts: 3,632
Cabinet fiasco

Solved at last. Home Depot offered us $500 to compensate for the damages of some cabinets (not structural), and also would have the two main ones remade. I wrote the CEO about how crappy their Rep behaved and sent out pics as well. They called and apologised That same day after getting a call from the CEO's office, their customer service people called to find out what I thought of the quality. I told them
Anyway, today I went to HD and made the decision to return all cabinets. It wasn't easy to do since they're here, and I spent MONTHS making my choices and nailing down everything I wanted, but as my mother said, that wasn't a good enough reason to keep sub standard merchandise...will get a full refund, no restocking fee (according to the KD), and will be looking at custom made instead.

On a positive note. I've lined up a good electrician, good tilesetter, and have a possible plumber and drywall person coming out tomorrow to see what I need done. We also saw the work of a cabinet maker over the weekend, and were impressed. Will be trying my hand at being my own GC, so I have no one to fire or cuss out but myself
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