|
Secrets Report
We were at Secrets June 12-18 for anniversary. We are a fun, optimistic couple, that tend to weed out the negative reports. We chose Secrets mainly on reports posted on different boards. Our ages are 37/32. Here is our report:
Beach - It rained the first two days, and literally washed half of the beach away. It cleared up the third day, but the water was the color of the Houston Ship Channel, and never did clear up. Ten minutes south in PDC, the water was beautiful. No one could explain why. Unavoidable, and certainly not the fault of staff.
Pool- Fantastic. Plenty of loungers, an little short on floats and shade.
Room- Very clean and spacious. Our room leaked until day four, as did most of the hotel. Very poor roof. We were on third floor, request a lower floor if you are going, and the forcast is rain. We were lucky, our leak was in the bathroom. Many we talked to had leaks over the bed.
Housekeeping- On our floor, almost nonexistant. On the first day, we had to call three times to get service, twice the second day, then they showed up while getting ready for dinner. Others we talked to on other floors had no problems however. They never did remove dirty glasses, put up ironing board, etc.
Food- OUTSTANDING. We never experienced a bad meal, and we ate at all of the restaurants. By far the best food I've had in Mexico, if not anywhere.
Steaks are about 6 oz., but fantastic. (ribeye) We did experience some long waits to get a table, (one hour) but learned that a five will quickly solve the problem.
Service - The staff was very friendly and eager to help with very few exceptions. We tipped out of appreciation. If anything, they are understaffed, as service could be slow. For example, outside there were only three girls serving drinks at the pool and beach. Ten could have covered it, but who's in a hurry?
Entertainment- The lounges were fun, and full. We enjoyed the lobby bar and music, the cigar & piano lounge, and the nightclub. The shows were pretty weak, we only glanced in a couple times, and chose not to stay. One day after a very nice outdoor wedding, the staff put on a mock Michael Jackson/Lisa Marie Presley wedding. Lisa Marie was a guy in drag, she wound up in the pool, very poor taste. Two days later, Michael Jackson and his entourage made surprise visits to some of the restaurants. I don't know about you, but I went to Mexico to get away from MJ!
We chose Secrets because we were on our anniversary, and it was adults only. We met some great people and had fun. Our next trip will probably be a return to the Omni in Cancun. I'll be glad to answer any questions, KCFW
|