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Old 01-06-2010   #31 (permalink)
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Originally Posted by candylady401 View Post
Very nice basket BUT...you should really change your coffee...sorry, no offense. Everything else is great!
leave the coffee as is....
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Old 01-06-2010   #32 (permalink)
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I would take out the candy and put in Ah Cacao chocolate instead. Try and keep everything from Mexico.
PS. Where can you buy the sunscreen products in Playa?
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Old 01-08-2010   #33 (permalink)
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Hola himandeye, Thanks for your suggestion about the map. We are currently working on a user friendly map that will show all of our properties, our favorite restaurants, banks, supermarkets, fresh fruit places and transportation needs.
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Old 01-08-2010   #34 (permalink)
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Originally Posted by Starfish View Post
I would take out the candy and put in Ah Cacao chocolate instead. Try and keep everything from Mexico.
PS. Where can you buy the sunscreen products in Playa?

Starfish Give me a call at NAS and I can give you all the information. Allan
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Old 01-08-2010   #35 (permalink)
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Originally Posted by Bevoz View Post
Totally agree there are much better coffee's available in Playa...

Thanks Bevoz and others. The Maxwell and other coffee will be available in our baskets in the future.
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Old 01-08-2010   #36 (permalink)
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[quote=u2girlie;1498136]How about aloe gel for all the sunburns people get? Or how about little aspirin packs? (not sure if they sell them down there).


The after sun lotion we do have in our baskets as all natural Batab After Sun Lotion. I am still gun shy from the states and do not have the courage to offer aspirin in our baskets. In the states I was threatened with a law suit for prescribing medicine without a license for passing out aspirin in one of my health clubs. /quote]
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Old 01-08-2010   #37 (permalink)
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Originally Posted by Sue View Post
No condoms???


And be accused of contributing to the delinquency of a minor?
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Old 01-08-2010   #38 (permalink)
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The whole idea is so nice and thoughtful. I really like you using the Mayan products and I can't wait to buy some on my next trip.
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Old 01-09-2010   #39 (permalink)
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Originally Posted by Jacko View Post
Nice job!





Thank you Jacko, we appreciate your input to help us keep our welcome basket one of the best.
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Old 01-09-2010   #40 (permalink)
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Originally Posted by Jacko View Post
Nice job!





Thanks jacko. Not only are our Batab products all natural and Eco friendly, but each sale contributes to the local Mayan Communities.
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Old 01-11-2010   #41 (permalink)
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Nice touch! How about some bottled water?




Thanks for your input justrelax. We chose not to use the small bottles of water because there is not much recycling here in Play. We do have reusable containers 20L of purified water in all units, hopefully this will help our environment with less plastic ending up on the side of the road or in a dump somewhere.
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Old 01-11-2010   #42 (permalink)
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Now I'm excited to be staying at one of your condos....

I love gummi bears [hint hint] hmmm...how about Mayan honey? I like the map idea with your tips of your personal favorites based on location too on same sheet, but people on North would see recommendations near them and south the same, etc. [like Cueva del Chango etc.].


Really anything is so nice.

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Old 01-11-2010   #43 (permalink)
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Where's the Sol???????
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Old 01-11-2010   #44 (permalink)
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Good on you guys!!! I love how much thought you put into your service!! Class Act ..I say!!!! Bravo!!!
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Old 01-14-2010   #45 (permalink)
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Great job on the welcome basket, so thoughtful and makes clients feel appreciated.

Okay when I was a TA I did one thing that just made a clients trip, not so much when they rec'd it but once at destination. I always went online to the Top 10 lists for the area visiting had a good look and tried to find one or combined a few together to match the client, I did add websites, like this one, where one can purchase the tickets etc for the top 10 adventures on my list. All I did was save it to a file so whenever someone else came I could access it, adjust it and then save the old and new.

For Example:

Best place to use ATM, Exchange $$, etc
Taxi Fares per zone: I am still shocked at what a newbie will pay for a short cab ride.
Groceries: Chedruali: Spanish Speaking has almost everything for kitchen, bar and beach, location and cost for the taxi from Condo.
Walmart: Huge, higher priced than some of the Mexican Big Box has most everything. location and cost for taxi from Condo.

Beach Clubs: Location, style and cost;

Eco type fun:
Crocacun THIS IS MY ABSOLUTE FAVORITE FOR: HOLY CRAP, TOUCHING OF STUFF, I DON'T LIKE TO TOUCH, BUT MY BOYS DO. WE TAKE EVERYONE WE BRING TO PLAYA AND MAHAHUAL TO CROCACUN......WALKING WITH CROCODILES.

Commercial Type Fun:
Explor, Hidden Worlds etc

Water Fun:
Fat Cat, Fishing etc Yal Kool Lagoon and Buena Vida Akumal

Maybe you have a business relationship with some of the above maybe not. For your client it is so nice to feel as though you have a starting point when you arrive to a new area and one feels a bit more in control when they have the opportunity to choose something based on a recommendation.

The best thing about the list is it costs a bit of time, thoughtfulness, paper and ink. I think this is a simple addition once it is completed, takes a bit of time but once it is done a yearly update is all you need and it helps the clients become familiar quicker and the result will be return visits....I know it worked for me....although the control freak I am I made my own list .
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