05-12-2012
|
#3 (permalink) |
|
aņejo
Join Date: Nov 2004
Location: Playa del Carmen & Chicago
Posts: 1,841
|
emergency number Consulate
Hi Barb,
So sorry!! Below is Samatha Mason's Emergency phone number. The consulate office is closed. Hours are 9am to 5pm Mon - friday. 984-807-8355 If you don't have a way to call....I can call from Chicago & get the details. Maureen |
|
|
|
05-12-2012
|
#4 (permalink) |
|
aņejo
Join Date: Nov 2004
Location: Playa del Carmen & Chicago
Posts: 1,841
|
I dialed the emergency number....there is no answer. Perhaps it's too early??
Below is a link with the information on what to do....the first step is to contact the Consulate. Lost and Stolen U.S. Passports Abroad |
|
|
|
|
05-12-2012
|
#5 (permalink) |
|
aņejo
Join Date: Nov 2004
Location: Playa del Carmen & Chicago
Posts: 1,841
|
Just checked other Consular offices in Cancun & Coz....they too have Monday to Friday hours only.
Below is the office info...as far as I know Samatha Mason is still the US Consular. Consular Agency Playa Del Carmen("The Palapa," Calle 1 Sur, between Avenida 15 and Avenida 20, Playa Del Carmen, Quintana Roo, Mexico). The U.S. Consular Agency in Playa del Carmen is open for business Monday through Friday, from 9:00 am to 1:00 pm. Please make an appointment by calling the office phone during normal office hours or send an email to: pdcca.appointments@gmail.com containing information about the service you require, your contact information and a preferred time for your appointment within normal office hours. Emergency cases are accepted as walk-ins. 011-52-984-873-0303 (direct dial from the U.S.) 202-370-6708 (Vonage dialing from the U.S.) 01-984-873-0303 (dialing from outside Playa Del Carmen but within Mexico) 011-52-984-873-0481 (fax dialing from the U.S.) Email: playausca@gmail.com For a Google Map (Click Here) |
|
|
|
|
05-12-2012
|
#6 (permalink) |
|
Travel Insurance Tester
  Join Date: Aug 2003
Location: The Joisey Shore
Posts: 17,465
|
Well that's absolutely horrible, SO sorry!
 This happened to a client of mine, they were not allowed to leave Mexico and had to go to the US Consulate in Cancun to get a replacement passport. It did take a few days, the airline was called and their flight schedule changed (yes they paid change fees and additional airfare ). They had to get a photo and pay a new passport fee. They did make a copy of their passport and had it stashed in their luggage (thank goodness) so it was relatively easy to verify their personal info and issue a new passport so no other ID was necessary for them. Good luck! *edit* I believe they went to Cancun because their hotel was closer to Cancun than Playa. But I'm not sure if that was the reason why, or if they HAD to go to Cancun. Also, call your airline so they don't put you down as a no show. If you don't show up for check in, the ticket is suspended and has no value. |
|
|
|
|
05-12-2012
|
#7 (permalink) |
|
way into it
Join Date: Sep 2010
Location: Mustang, Oklahoma
Posts: 112
|
Unfortunatly most fall under this............from the Dept. of State website.
Q:Can the U.S. Embassy Issue a Replacement Passport Over a Weekend or Holiday? a: U.S. passports are not routinely issued by U.S. embassies and consulates abroad on weekends and holidays when the embassy/consulate is closed. All U.S. embassies and consulates have an after hours duty officer available to assist with life or death emergencies of U.S. citizens abroad. Contact the nearest U.S. embassy or consulate after hours duty officer for assistance if you have an emergency need to travel. Phone numbers for U.S. embassies and consulates are also available in our Country Specific Information and Key Officers handbook. Duty officers must focus primary attention on life or death emergencies. Depending on the circumstances and conditions in the foreign country, it is very likely that a replacement passport may not be issued until the embassy/consulate reopens for business. At that time the Consular Section will be in a better position to verify your citizenship and identity and clear your name through the Department of State name check system. You might just get another day in paradise out of this 
|
|
|
|
|
05-12-2012
|
#11 (permalink) |
|
aņejo
Join Date: Feb 2004
Location: Franklin, Wisconsin
Posts: 1,649
|
God. bless Barry and Phyllis!
I'm stuck till Wednesday. step 1. GO to police station. File report. Do not do this without a Spanish speaker. Laura the property manager took me. Step 2. Change flight. Now leaving Playa Wednesday; 3:30 Cancel credit cards Last edited by equinenut; 05-13-2012 at 05:37 PM.. |
|
|
|
|
05-12-2012
|
#14 (permalink) | |
|
way into it
Join Date: Apr 2007
Posts: 213
|
Quote:
I'm glad it is turning out well... |
|
|
|
|
 |
| Thread Tools | |
|
|
