No reply from iberostar

daffodil · 04-20-2004

Hello to all ,I would like to say what a mine of info this site is. After reading various tips I emailed My hotel Iberostar Paraiso Beach to request a room but I have not recieved an answer. Do they just leave it until I get there which is next Monday? Any one else going to be there when me & my hubby of 25 years will be there to celebrate.

TAPPY · 04-20-2004

Dont think you can email then to make reservations, trying using a travel agent or email shammy, she does alot of reservations for folks at this site (me included)

Coral Reef · 04-20-2004

Tappy, I think she is talking about a room request, not a reservation.

Daffodil, last year I e-mailed the Paraiso Beach a little more than a week before our arrival date, and I got an answer about 2 days later saying there were no guarantees but they'd try to honor our request. (They did!) Their response policy may have changed; some resorts don't reply to your e-mail but do their best to accommodate you anyway. I have also had replies as late as 5 days after my e-mail.

It couldn't hurt to e-mail again (if you don't get a response within a reasonable time), in case your first e-mail didn't go through. Also, you will have another shot at requesting a certain type of room when you check in. Good luck!

dakota · 04-20-2004

I stayed at the Paraiso Beach resort last week from April 9 - 16. I e-mailed them about 5 days prior to my arrival and received a response in 2 days saying they would do their best but make no guarantees.
I had requested a room close to the beach / pool. When I arrived they told me I was getting a free upgrade and got a junior suite in building 30, which is the closest building to the beach. It was a GREAT room.
The only complaint I had about the resort, which isn't a big deal was the size of the resort. It is SOOOOOOO huge that you can really get lost and have a hard time finding other people in your group unless you set up a very specific meeting place (not just "at the pool").
The resort and the rooms were great (even the regular rooms which I got a chance to see were great).
Have a wonderful trip - can't wait to return to the area - Iberostar Tucan in November, 2004 for my wedding!!!
Sharon.

SandyDee · 04-20-2004

What email address did you all use for reserving a room?

Thanks

**Shammy** · 04-20-2004

Don't know what address you used but if it's not this one, try it.

rpparaiso@iberostar.mx

And thanks for the recommendation anyway Tappy.

Mr Schwump · 04-20-2004

When we visited the Riu Yucatan in Feb., I e-mailed them prior to our visit requesting a certain building. I didn't get a reply, but they did honor my request.

I wouldn't get too excited about not getting a reply. As others have said, they can't guarantee any certian room or building as it's based on what's available on the day you check in. If you don't get the room you wanted it still beats being at work for a week!

dakota · 04-21-2004

I used this address and got my response 2 days later:
rpparaiso@iberostar.com.mx
Good luck!! And don't worry too much about the room you get - you'll still have a great time!!

tbasson · 04-21-2004

Shammy, the address you referred, is that also for the Iberostar Lindo?

Nerak936 · 04-21-2004

Shammy:

While you have your IB* directory handy, do you have an e-mail for IB* Quetzal??

Thanks sooooo much!

Karen

**Shammy** · 04-21-2004

This is what I have for the Tucan:

rrpptucque@iberostar.com.mx

(and sorry, I left the .com out of the del Mar's above!)

I don't have one for the Lindo yet but I'll take a look for it tonight.

daffodil · 04-24-2004

Wow thanks everyone ,it is just a room request I wanted info ,no reply from Ibero* so will probably try again. Also does any one have any suggestions about which of their restaraunts is the most romantic as it will be our silver wedding whilst we are there.

Coral Reef · 04-24-2004

I'd definitely recommend the Mediterranean restaurant, La Dorada. Of the four "fancier" air-conditioned restaurants, the Japanese and Brazilian are fun, but not as romantic. The Mexican would be a good second choice, but I don't think its atmosphere was as romantic as the Mediterranean.

johnnywalkerblu · 04-25-2004

daffodil, Go to yahoo and insert iberostar and you will find their web site. In the upper left corner of their home page you will find the Lindo hit button. When you get to the Lindo home page youw ill find an icon for e-mailing the hotel. Have a great time!!!

04-20-2004	#1 (permalink)
daffodil sandflea Join Date: Apr 2004 Location: uk Posts: 3	No reply from iberostar Hello to all ,I would like to say what a mine of info this site is. After reading various tips I emailed My hotel Iberostar Paraiso Beach to request a room but I have not recieved an answer. Do they just leave it until I get there which is next Monday? Any one else going to be there when me & my hubby of 25 years will be there to celebrate.

04-20-2004	#5 (permalink)
SandyDee ruined Join Date: Jun 2003 Location: Sterling, VA Posts: 83	*Ib Room Reservations** What email address did you all use for reserving a room? Thanks

04-20-2004	#7 (permalink)
Mr Schwump ruined Join Date: Apr 2003 Location: Cincinnati Posts: 81	e-mailing resort When we visited the Riu Yucatan in Feb., I e-mailed them prior to our visit requesting a certain building. I didn't get a reply, but they did honor my request. I wouldn't get too excited about not getting a reply. As others have said, they can't guarantee any certian room or building as it's based on what's available on the day you check in. If you don't get the room you wanted it still beats being at work for a week!

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04-20-2004	#2 (permalink)
TAPPY añejo Join Date: Jan 2004 Location: Louisiana Posts: 14,933	Dont think you can email then to make reservations, trying using a travel agent or email shammy, she does alot of reservations for folks at this site (me included)

04-20-2004	#3 (permalink)
Coral Reef way into it Join Date: Apr 2003 Posts: 155	Tappy, I think she is talking about a room request, not a reservation. Daffodil, last year I e-mailed the Paraiso Beach a little more than a week before our arrival date, and I got an answer about 2 days later saying there were no guarantees but they'd try to honor our request. (They did!) Their response policy may have changed; some resorts don't reply to your e-mail but do their best to accommodate you anyway. I have also had replies as late as 5 days after my e-mail. It couldn't hurt to e-mail again (if you don't get a response within a reasonable time), in case your first e-mail didn't go through. Also, you will have another shot at requesting a certain type of room when you check in. Good luck!

04-20-2004	#4 (permalink)
dakota toe in water Join Date: Nov 2003 Location: Calgary Canada Posts: 47	I stayed at the Paraiso Beach resort last week from April 9 - 16. I e-mailed them about 5 days prior to my arrival and received a response in 2 days saying they would do their best but make no guarantees. I had requested a room close to the beach / pool. When I arrived they told me I was getting a free upgrade and got a junior suite in building 30, which is the closest building to the beach. It was a GREAT room. The only complaint I had about the resort, which isn't a big deal was the size of the resort. It is SOOOOOOO huge that you can really get lost and have a hard time finding other people in your group unless you set up a very specific meeting place (not just "at the pool"). The resort and the rooms were great (even the regular rooms which I got a chance to see were great). Have a wonderful trip - can't wait to return to the area - Iberostar Tucan in November, 2004 for my wedding!!! Sharon.

04-20-2004	#6 (permalink)
Shammy Moderator Join Date: Aug 2003 Location: The Joisey Shore Posts: 10,264	Don't know what address you used but if it's not this one, try it. rpparaiso@iberostar.mx And thanks for the recommendation anyway Tappy.

04-21-2004	#8 (permalink)
dakota toe in water Join Date: Nov 2003 Location: Calgary Canada Posts: 47	I used this address and got my response 2 days later: rpparaiso@iberostar.com.mx Good luck!! And don't worry too much about the room you get - you'll still have a great time!!

04-21-2004	#9 (permalink)
tbasson into ruins Join Date: Oct 2003 Posts: 74	Shammy, the address you referred, is that also for the Iberostar Lindo?

04-21-2004	#10 (permalink)
Nerak936 =^. " .^= Join Date: Apr 2004 Posts: 18,502	Shammy: While you have your IB* directory handy, do you have an e-mail for IB* Quetzal?? Thanks sooooo much! Karen

04-21-2004	#11 (permalink)
Shammy Moderator Join Date: Aug 2003 Location: The Joisey Shore Posts: 10,264	This is what I have for the Tucan: rrpptucque@iberostar.com.mx (and sorry, I left the .com out of the del Mar's above!) I don't have one for the Lindo yet but I'll take a look for it tonight.

04-24-2004	#12 (permalink)
daffodil sandflea Join Date: Apr 2004 Location: uk Posts: 3	Wow thanks everyone ,it is just a room request I wanted info ,no reply from Ibero* so will probably try again. Also does any one have any suggestions about which of their restaraunts is the most romantic as it will be our silver wedding whilst we are there.

04-24-2004	#13 (permalink)
Coral Reef way into it Join Date: Apr 2003 Posts: 155	I'd definitely recommend the Mediterranean restaurant, La Dorada. Of the four "fancier" air-conditioned restaurants, the Japanese and Brazilian are fun, but not as romantic. The Mexican would be a good second choice, but I don't think its atmosphere was as romantic as the Mediterranean.

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04-25-2004	#14 (permalink)
johnnywalkerblu sandflea Join Date: Mar 2004 Location: Cincinnati Posts: 4	daffodil, Go to yahoo and insert iberostar and you will find their web site. In the upper left corner of their home page you will find the Lindo hit button. When you get to the Lindo home page youw ill find an icon for e-mailing the hotel. Have a great time!!!