Slow Board

Sharyn · 05-15-2004

Hi, I am fairly new to this board, but I have checked in a few times and every time I do, it seems forever for a thread to pull up after I click on it. It is very frustrating and I tire of waiting, so I give up and move on to another board.

I have Symptatico High Speed Internet Service and don't normally have a problem with websites and usually find I can surf the message boards quickly.

Wondering if anyone else has experienced this and is there a way to correct the problem at my end?

geraldh · 05-17-2004

Hi Sharyn, I'm from the Ottawa area and use Rogers at home and have high-speed at work as well and don't have any problems at all. This board doesn't take me any longer to load than others I'm on.

BTW, this is an excellent resource board for Playa.

Sharyn · 05-17-2004

Hi geraldh, are you the same geraldh from the Aruba boards? Are you planning a trip to Playa or Mexican Riviera area soon or do you just enjoy surfing the travel boards like I do? We are going to Mexico in July for a family reunion at the Barcelo Maya. Have been there twice before. It is a great resort.

I think this board is great, but it can get a little frustrating if it is slow in pulling up the posts.

Any other Sympatico High Speed Members having the same problem as me with slow loading?

geraldh · 05-17-2004

Yup, I'm the same user who's on tha Aruba board. I happen to come across this board from someone's post on that board and think this is a gr8 board for Playa and surrounding areas.

We've stayed at Aventura for the last two years and plan on going back again next April. I wouldn't mimd switching but like the Adults only aspect and I think the rooms at Aventura are great.

Friends of ours are at the Barcelo Maya this week and Juan from the Aruba board is going there in June.

Do you find this board takes longer to load than the Aruba board?

dougie46 · 05-17-2004

Not sure if it a sympatico problem or not, but have been on the site a long time, and never found it 'slow' to load stuff. At times it is a litter slower, but overall quite fast compared to a few other board sites I have visited.

**denisea** · 05-17-2004

Quote:

Originally Posted by Sharyn

Hi, I am fairly new to this board, but I have checked in a few times and every time I do, it seems forever for a thread to pull up after I click on it. It is very frustrating and I tire of waiting, so I give up and move on to another board.

I have Symptatico High Speed Internet Service and don't normally have a problem with websites and usually find I can surf the message boards quickly.

Wondering if anyone else has experienced this and is there a way to correct the problem at my end?

Sharyn, I did some research and investigating after reading your post. It appears that Sympatico High Speed Internet Service has somewhat less than stellar performance for some people. There are a number of things that could be causing this latency issue --- i.e. a virus on your computer, spyware on your computer, stale local entries in your computer DNS cache, interleaving on your DSL line, and/or the distance from your location to the phone company's CO. If you are interested in learning more about this, I recommend reading the Bell Sympatico FAQs and Forum on the BroadbandReports.com web site --- which can be found by clicking here.

**james** · 05-17-2004

We have a dedicated server with a low load. Page generation times are normally a hundred miliseconds or so. The problem has to be on your end. It's likely a DNS issue with your ISP.

On a speed related issue, I've nearly completed our 2005 model which incorporates several updates that will yield even snappier pageloads.

Sharyn · 05-18-2004

geraldh, I don't have a problem with the Aruba board or any other board, just this one, so that puzzles me still. I am SharonL on that board and probably the one that mentioned this board when I posted it there fairly recently.

denisea,james and other posters thanks for your help and letting me know if you are experiencing problems and trying to help me.

denisea and james, I am not that computer literate and what you are saying sounds like Chinese to me. I have this old Nortel Networks modum that I got with Sympatico years ago as we were one of their first subscribers to their Sympatico High Speed. Wish I could trade it in, because everytime I phone them for technical service they ask about my modem and I tell them what kind and that kind of make a moaning sound, so I am beginning to think it is out of date.

I am out of town tomorrow, but I think I will phone them on Thursday and mention what was said here and see what they say on how to improve it and also ask if they can send me a new modum.

Thanks.

cuffedlinks · 05-18-2004

Is it .... s-l-o-w,

or "speed challenged"?

geraldh · 05-19-2004

Quote:

Originally Posted by Sharyn

Wish I could trade it in, because everytime I phone them for technical service they ask about my modem and I tell them what kind and that kind of make a moaning sound, so I am beginning to think it is out of date.

I am out of town tomorrow, but I think I will phone them on Thursday and mention what was said here and see what they say on how to improve it and also ask if they can send me a new modum.

I would definitely call them and demand an upgrade of your modem. If they give you a hard time, threaten to cancel and go to Rogers. I've been with Rogers for years and have no problem. Their customer service is gr8

Good Luck

geraldh · 05-31-2004

James, now that it's been mentioned I do notice that this board takes a little longer to load than others. Could it have anything to do with the number of posts and threads that are on the board? I noticed that Topics in General had 5884 threads and 38983 posts! Is there an option to archive some of these posts? I'm not a webmaster and don't know if this would help or not but seems logical that the fewer posts and threads to load then it might load faster.

Just food for thought.

**james** · 05-31-2004

no. that doesn't affect anything.

Nerak936 · 06-09-2004

Ok, James, try this one:

Why is that when I've been on the PlayaInfo site for a couple of hours (during the evening here at home), my navigating around the site gets progressively slower and slower. The only thing that seems to help is if I get out entirely and do a re-boot. I tried emptying my Temporary Folders file, but that doesn't seem to help.

I usually have this site loaded at work from 9-5 (addicted, you see), but just don't encounter the same slowness, no matter how long I've been on or how much I've posted. I know they have a fancy-schmancy type set up there.. a T-1 line I think it's called??

Now, when you answer this (which I hope you will), keep in mind my total lack of geekiness when it comes to these things. I'm grateful I can get on this and move around without hurting myself. When someone asked me a couple of years ago what kind of computer I had, my reply was "Well.....it's beige!" And I was serious!! I didn't have a clue what it was or what Pentium do-hickey it had in it. Luckily David was with me and was able to answer the question after the laughter and pity died down.......

Your expert knowledge dispensed in my general direction will be truly appreciated!!

**denisea** · 06-09-2004

Karen, In addition to emptying your temporary files, you might need to change the settings for your history and cache. You should be able to access these under "preferences" => "advanced". Clear the history and set the number of places visited to a lower number. Cache can take up lots of space and if it is set too high for your system it could slow things down. Clear the cache and set the MB size to a lower number. You may need to experiment with the settings a little to find what works best for your system and it's available memory.

Nerak936 · 06-09-2004

Denisea:

Thanks so much for the advice!! I just did what you suggested, although I probably took it a step or 1500 too far. I wiped out the entire cache, and now all my delicious "cookies" are adios......

oh, well..... I'm sure I'll build those back up in no time!!

I also set the MB to a lower number.

Thanks again!!!!

05-15-2004	#1 (permalink)
Sharyn lost on fifth Join Date: Apr 2004 Location: Ontario, Canada Posts: 10	Slow Board Hi, I am fairly new to this board, but I have checked in a few times and every time I do, it seems forever for a thread to pull up after I click on it. It is very frustrating and I tire of waiting, so I give up and move on to another board. I have Symptatico High Speed Internet Service and don't normally have a problem with websites and usually find I can surf the message boards quickly. Wondering if anyone else has experienced this and is there a way to correct the problem at my end?

05-17-2004	#7 (permalink)
james beach geek admin Join Date: Apr 2001 Location: 10 year Playa resident lost in Kullavik, Sweden Posts: 9,719	We have a dedicated server with a low load. Page generation times are normally a hundred miliseconds or so. The problem has to be on your end. It's likely a DNS issue with your ISP. On a speed related issue, I've nearly completed our 2005 model which incorporates several updates that will yield even snappier pageloads. __________________ My lovely house is for sale Get your own signature countdown image!

05-31-2004	#12 (permalink)
james beach geek admin Join Date: Apr 2001 Location: 10 year Playa resident lost in Kullavik, Sweden Posts: 9,719	no. that doesn't affect anything. __________________ My lovely house is for sale Get your own signature countdown image!

05-17-2004	#2 (permalink)
geraldh way into it Join Date: May 2004 Posts: 190	Hi Sharyn, I'm from the Ottawa area and use Rogers at home and have high-speed at work as well and don't have any problems at all. This board doesn't take me any longer to load than others I'm on. BTW, this is an excellent resource board for Playa.

05-17-2004	#3 (permalink)
Sharyn lost on fifth Join Date: Apr 2004 Location: Ontario, Canada Posts: 10	Hi geraldh, are you the same geraldh from the Aruba boards? Are you planning a trip to Playa or Mexican Riviera area soon or do you just enjoy surfing the travel boards like I do? We are going to Mexico in July for a family reunion at the Barcelo Maya. Have been there twice before. It is a great resort. I think this board is great, but it can get a little frustrating if it is slow in pulling up the posts. Any other Sympatico High Speed Members having the same problem as me with slow loading?

05-17-2004	#4 (permalink)
geraldh way into it Join Date: May 2004 Posts: 190	Yup, I'm the same user who's on tha Aruba board. I happen to come across this board from someone's post on that board and think this is a gr8 board for Playa and surrounding areas. We've stayed at Aventura for the last two years and plan on going back again next April. I wouldn't mimd switching but like the Adults only aspect and I think the rooms at Aventura are great. Friends of ours are at the Barcelo Maya this week and Juan from the Aruba board is going there in June. Do you find this board takes longer to load than the Aruba board?

05-17-2004	#5 (permalink)
dougie46 life=playa Join Date: Oct 2002 Location: Edmonton, Alberta Posts: 679	Not sure if it a sympatico problem or not, but have been on the site a long time, and never found it 'slow' to load stuff. At times it is a litter slower, but overall quite fast compared to a few other board sites I have visited.

05-18-2004	#8 (permalink)
Sharyn lost on fifth Join Date: Apr 2004 Location: Ontario, Canada Posts: 10	geraldh, I don't have a problem with the Aruba board or any other board, just this one, so that puzzles me still. I am SharonL on that board and probably the one that mentioned this board when I posted it there fairly recently. denisea,james and other posters thanks for your help and letting me know if you are experiencing problems and trying to help me. denisea and james, I am not that computer literate and what you are saying sounds like Chinese to me. I have this old Nortel Networks modum that I got with Sympatico years ago as we were one of their first subscribers to their Sympatico High Speed. Wish I could trade it in, because everytime I phone them for technical service they ask about my modem and I tell them what kind and that kind of make a moaning sound, so I am beginning to think it is out of date. I am out of town tomorrow, but I think I will phone them on Thursday and mention what was said here and see what they say on how to improve it and also ask if they can send me a new modum. Thanks.

05-18-2004	#9 (permalink)
cuffedlinks añejo Join Date: Nov 2003 Location: The City of Presidents Posts: 16,003	Is it .... s-l-o-w, or "speed challenged"?

05-31-2004	#11 (permalink)
geraldh way into it Join Date: May 2004 Posts: 190	James, now that it's been mentioned I do notice that this board takes a little longer to load than others. Could it have anything to do with the number of posts and threads that are on the board? I noticed that Topics in General had 5884 threads and 38983 posts! Is there an option to archive some of these posts? I'm not a webmaster and don't know if this would help or not but seems logical that the fewer posts and threads to load then it might load faster. Just food for thought.

06-09-2004	#13 (permalink)
Nerak936 Cat-Lovin Nerak Bead Lady Join Date: Apr 2004 Posts: 18,616	Ok, James, try this one: Why is that when I've been on the PlayaInfo site for a couple of hours (during the evening here at home), my navigating around the site gets progressively slower and slower. The only thing that seems to help is if I get out entirely and do a re-boot. I tried emptying my Temporary Folders file, but that doesn't seem to help. I usually have this site loaded at work from 9-5 (addicted, you see), but just don't encounter the same slowness, no matter how long I've been on or how much I've posted. I know they have a fancy-schmancy type set up there.. a T-1 line I think it's called?? Now, when you answer this (which I hope you will), keep in mind my total lack of geekiness when it comes to these things. I'm grateful I can get on this and move around without hurting myself. When someone asked me a couple of years ago what kind of computer I had, my reply was "Well.....it's beige!" And I was serious!! I didn't have a clue what it was or what Pentium do-hickey it had in it. Luckily David was with me and was able to answer the question after the laughter and pity died down....... Your expert knowledge dispensed in my general direction will be truly appreciated!!

06-09-2004	#14 (permalink)
denisea Forum Goddess Join Date: Aug 2002 Location: On the road to ruins... Posts: 7,025	Karen, In addition to emptying your temporary files, you might need to change the settings for your history and cache. You should be able to access these under "preferences" => "advanced". Clear the history and set the number of places visited to a lower number. Cache can take up lots of space and if it is set too high for your system it could slow things down. Clear the cache and set the MB size to a lower number. You may need to experiment with the settings a little to find what works best for your system and it's available memory.

06-09-2004	#15 (permalink)
Nerak936 Cat-Lovin Nerak Bead Lady Join Date: Apr 2004 Posts: 18,616	Denisea: Thanks so much for the advice!! I just did what you suggested, although I probably took it a step or 1500 too far. I wiped out the entire cache, and now all my delicious "cookies" are adios...... oh, well..... I'm sure I'll build those back up in no time!! I also set the MB to a lower number. Thanks again!!!!

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