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Old 06-24-2017   #16 (permalink)
into ruins
 
Join Date: Feb 2017
Location: Waterloo, ON/Playa Del Carmen, QR
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Just a suggestion.

You have a much larger talent pool to draw from if you drop the English requirement I had a trades person I was able to effectively able to communicate with using google translate on my phone/laptop type a couple things in advance and have them save show them if they need they can type something back.

You don't even need data on your phone you can do full offline translation.

I'm not trying to talk you out of wanting an fluent in English maid however there is a bit of technology that can bridge the gap and heck you might even pick up a few Spanish words in the process. Win-Win in my books.
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Old 06-24-2017   #17 (permalink)
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Location: Minneapolis, MN/Playa Del Carmen
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Thanks for the suggestion,TeeBee! And you are absolutely right. However, I am putting together a list of helpful contacts for English-speaking newcomers here, so this is the reason the requirements are so specific.

But thank you for the suggestion! May your arduous ascent to Valhalla go smoothly.
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Old 06-24-2017   #18 (permalink)
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Yes I use them and I've had a good experience. When I hired my own people direct, I got frustrated with dealing with showing up late, no shows, asking to borrow money, trying to renegotiate pay, arguing about Christmas bonus, bringing their friends or kids along, claims about labor laws, etc... I get that those things are all part of the culture and a part of dealing with cash contractors... but still, it got a little annoying.


With a service like this you don't have to deal with any of that. They have show up on time (or close to on time) more often than average for a Mexican service. You pay in advance. Some of the workers will literally stop the minute time is up (which is fine by me), others will finish what they're doing.


Only drawback is the price I suppose, but it extra is worth it. The person we used before would charge 250 for the cleaning even if it took 5 hours. Now I pay a little more for 3 hours, but no drama.


Take precautions though about keeping valuables out of sight. I haven't had anything stolen yet (from any cleaner) but it seems pretty common. Usually it seems to be opportunistic in nature.




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Originally Posted by PlayaWeatherman View Post
Thanks for the information. Have you personally used their service? If so, did they do a good job?

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Old 06-24-2017   #19 (permalink)
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Quote:
Originally Posted by DrewJones View Post
Yes I use them and I've had a good experience. When I hired my own people direct, I got frustrated with dealing with showing up late, no shows, asking to borrow money, trying to renegotiate pay, arguing about Christmas bonus, bringing their friends or kids along, claims about labor laws, etc... I get that those things are all part of the culture and a part of dealing with cash contractors... but still, it got a little annoying.
Those have not been problems for us. There has been a no-show or two, no arguments about the aguinaldo. Her daughter and new grandbaby came a couple of times. It was delightful to see them.

No claims about labor laws - we follow them all.

It has not been at all our experience of the culture or a part of dealing with cash contractors, be it Martha or Fidel, our handyman. I am sorry you have had those experiences.

She is as honest as the day is long and we have never had a problem with having any belongings out in the open

Glad you have someone you like now
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Old 06-24-2017   #20 (permalink)
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I would consider PDS2 the expert on the cost of bilingual employees.
I am English in this town. 14 years and still going strong.
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Old 06-24-2017   #21 (permalink)
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Quote:
Originally Posted by DrewJones View Post
Yes I use them and I've had a good experience. When I hired my own people direct, I got frustrated with dealing with showing up late, no shows, asking to borrow money, trying to renegotiate pay, arguing about Christmas bonus, bringing their friends or kids along, claims about labor laws, etc... I get that those things are all part of the culture and a part of dealing with cash contractors... but still, it got a little annoying.


With a service like this you don't have to deal with any of that. They have show up on time (or close to on time) more often than average for a Mexican service. You pay in advance. Some of the workers will literally stop the minute time is up (which is fine by me), others will finish what they're doing.


Only drawback is the price I suppose, but it extra is worth it. The person we used before would charge 250 for the cleaning even if it took 5 hours. Now I pay a little more for 3 hours, but no drama.


Take precautions though about keeping valuables out of sight. I haven't had anything stolen yet (from any cleaner) but it seems pretty common. Usually it seems to be opportunistic in nature.
Thanks for all the great information Drew, much appreciated. We have sent them an email to see if they will come to Puerto Aventuras. If we decide to use them we will post our experience.
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Old 06-24-2017   #22 (permalink)
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Charging foreigners more than market and prioritizing them over other clients is also part of the culture. My Mexican uncle-in-law always assures me that if a financial transaction in Mexico happens too smoothly, it's because the other side won I always wondered why I got premium, first class service from my handy man. Then my wife started negotiating prices, and our service regressed to "normal", but we pay a lot less.


But yeah, I agree with you. Paying enough to avoid drama can be worth it.


Quote:
Originally Posted by roni View Post
Those have not been problems for us. There has been a no-show or two, no arguments about the aguinaldo. Her daughter and new grandbaby came a couple of times. It was delightful to see them.

No claims about labor laws - we follow them all.

It has not been at all our experience of the culture or a part of dealing with cash contractors, be it Martha or Fidel, our handyman. I am sorry you have had those experiences.

She is as honest as the day is long and we have never had a problem with having any belongings out in the open

Glad you have someone you like now
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Old 06-25-2017   #23 (permalink)
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Quote:
Originally Posted by DrewJones View Post
...
Take precautions though about keeping valuables out of sight. I haven't had anything stolen yet (from any cleaner) but it seems pretty common. Usually it seems to be opportunistic in nature.
Always good advice, and I also have never had anything stolen by domestic help....that I know of. I'm not so sure that it's 'pretty common.'
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Old 06-25-2017   #24 (permalink)
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Always good advice, and I also have never had anything stolen by domestic help....that I know of. I'm not so sure that it's 'pretty common.'

You're right, "pretty common" is vague and I should clarify.


When considering full time help vs periodic cleaning, I must have talked to a dozen Mexican in-laws have had full or part time domestic help for years. Every one without exception had dealt with at least some of the issues mentioned, most included opportunistic theft among the issues.


As I'm sure you know since you've been here many years, opportunistic petty theft is very common in Mexico. (as it is in many places in the world where poverty and wealth coexist in very tight quarters) There's a reason that many stores put $150 peso computer mouses in a locked case, why people buy chains for their garbage cans outside, and why OXXO puts small, 50 peso items behind the counter.


It doesn't mean that there is anything unique about "housekeepers" or that a few dozen cleanings will likely result in a theft. It doesn't mean you should prejudge individual workers. It doesn't mean that you won't find someone who won't steal from you. But opportunistic petty theft IS common here, and pointing it out as a precaution when someone asks about inviting a stranger into their home is fair and prudent IMHO.
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