Hi there! Hubby and I have stayed at the Riu resorts 4 times, and we are now booked for the Quetzal! We were really disappointed with the condition of the Playacar the last time we were there, but loved the size of the resort and the staff were awesome! Everyone I have spoken to have said that the Quetzal is far better than the Playacar, we can't wait! Got a great deal on the price too!!
I will let you know our impression when we get back on October 20th.