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We loved the Tucan/Quetzal and are already booked for a return visit. I have never been to the Riu so I can't really give a fair comment, my choice of Iberostar over Riu would be based on a) how amazing the Iberostar was, I don't see how anything could top it and b) the negatives I've heard about the Riu's, however you have been and I haven't so you know whether you like these resorts or not.
One thing I would mention though is that the beach is far far superior at the Tucan to any of the Rius in Playacar.
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