Playa del Carmen, Mexico's virtual guidebook written by locals

trip planning

Who are James and Anna?

We are the people behind PlayaInfo. We have lived in Playa del Carmen for more than 10 years and we're quite knowledgeable when it comes to this area, Mayan history and culture, snorkeling, cenotes and whatever else will give our tours that extra edge.

What kind of tours are these?

In a nutshell, they are tours for people that "don't do tours."

Our tours are planned to give you a fun day of culture, history and natural wonders. And most importantly FUN! Look at us your friends who live here and will take you on a great day out! More elaborate itineraries can be found following the links to the individual tour pages.

Our main job is to keep this website running, so we only have time to do a couple of tours each week. Our tours are exclusive, we only take small groups (maximum 12 people) and the tours fill up pretty fast. This means that if you are interested you should book as soon as possible. If you wait too long it's highly unlikely that there will be space left.

Our tours are a whole different experience than the 'cattle' tours - it's more like if a friend showed you around. We make them special by taking you to some places where other tours don't go, and we add a lot of local knowledge and flavor to the day.

Which tour should I choose?

Our tours are designed to be quite different, so if you'd like to go on two (or all) of them, you will not have any repeats.

The Tulum and Beyond tour is the most diverse and it's a full day, with a Mayan ruin, cenotes, snorkeling and lunch at a paradise beach on the schedule - kind of a 'best of' tour for the Mayan Riviera. Tulum is a great ruin to visit, but on this tour it is not the main focus of the tour - just a part of it. This tour is perfect if you want a taste and an introduction of the wonders of the Mayan Riviera.

The Coba Treasures tour is perfect if you're interested in learning a bit more about the Maya and visit an archaeological site that is much larger and older than Tulum. The visit to Coba is the main object to this tour, and we will spend almost 2 hours at the site. Here you'll also have the opportunity to climb the second tallest Mayan pyramid in the Mayan World (the tallest is in Tikal in Guatemala). The cave/cenote we visit in the afternoon is truly spectacular. You should choose this tour if you're extra interested in learning more about the Maya and if you want to visit a wild, largely un-excavated ruin in the middle of the jungle.

Our new Sea to Cenote tour is a very exclusive experience. You'll visit a an underground river system in a pristing condition, visit a hidden underground water pool marked by a Mayan altar, then snorkel the same system as it works its way to the surface before exiting to the sea. It is a truly unique experience.

How do I sign up?

Use our automated calendar system to browse tours during your available dates.

Where do I get picked up?

Our tours leave out of Playa del Carmen. If you're staying in a hotel in Playa or Playacar, we will pick you up at your hotel (or very close to it, in case your hotel is located so that we can't drive up to it). If you're in a resort between Playa and Tulum, we'll also pick you up. If you're in a resort north of Playa, we'll give you a meeting point in town. The pick-ups will be between 7.20 am and 8 am, but the exact time of your pick up will depend on where the participants of that day are staying and how to best navigate town. You will receive that information the week before the tour, at the latest.

How do I reserve my space?

Click on the link above to sign up and once we have confirmed availability, we'll send you a payment link for the full amount. We'll get back to you within one day (or perhaps two, if it's the weekend). Your payment is 100% refundable if you cancel 36 hours or more in advance. If you cancel the day before the tour, 50% is refundable. There are no refunds if you cancel the day of the tour or if you have to leave the tour for any reason once it has started.

What's Included?

Basically everything: all entrances, expert guiding, snacks and lunch, water, soft drinks and beer, snorkel gear (when applicable), air-conditioned transportation with driver. Things to bring/wear: comfortable shoes/sandals, hat, sunglasses, swim wear, towel, camera, personal belongings and some cash in case you want to pick up some handicraft in one of the villages we pass on our way.

What isn't included?

Guide and driver gratuities.

What about private tours?

If you have 8 people or more in your group we can schedule a tour any day it fits you and we can also customize the day for your group. Ask for a quote.